[All_jlab_accounts] Network Status 8/5

[Roy Whitney]

All Staff and Users, 

*General Status: *Almost all network services have been restored at this
time, including general web servers, hall web servers, wikis and general
applications, and applications. If you have services or applications
that are still unavailable (see public_html below) or not working
properly, please contact the helpdesk at  helpdesk at jlab.org
<mailto:helpdesk at jlab.org> or extension 7155.

*Internet Access*: For most scientific, engineering and technical staff
and users, Internet access for the Desktop 1, 2, and 3 networks as well
as for wireless was previously restored.  All other staff and users
have Internet access via central computer systems or a proxy service:
. SSH to central Linux Servers:  Jlabl1,2,3,4
. RDP to central Windows Terminal Server cluster:  jlabts.jlab.org
<http://jlabts.jlab.org>
. Use a Web Proxy Server that is limited to a list of approved web
sites.  This requires the configuration of the web browser to use the
proxy. To have a legitimate work related web site added to the proxy
list, submit a request to helpdesk at jlab.org containing the web site URL
and justification.

*Public_HTML: *A solution has been developed for the public html pages
that were available for users prior to the cyber event. Starting next
week, users will be able to submit an online request for a public_html
web page, an individual page that will be available off-site. The link
to these sites will change slightly: instead of
accessing http://www.jlab.org/~username, the new link will
be http://userweb.jlab.org/~username. More information, including the
form link and the process for moving existing content to the new area,
will be made available on the Computer Center web page
(http://cc.jlab.org <http://cc.jlab.org/>) early next week. 

*Public-Facing Website: *The current public-facing website
(http://www.jlab.org <http://www.jlab.org/>) is a temporary version that
will soon be replaced with a fully functional website. You can also
access the version of the website that was available prior to the cyber
event at the following URL: http://wwwold.jlab.org
<http://wwwold.jlab.org/>.

As always, please contact the helpdesk for any
issues:  helpdesk at jlab.org <mailto:helpdesk at jlab.org>, 7155

Roy Whitney 
Chief Information Officer 


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