[All_jlab_accounts] Network Status 7/13 ~6:00 am

Roy Whitney whitney at jlab.org
Wed Jul 13 06:00:55 EDT 2011


All Staff and Users,

A number of patches and updates have been and are being deployed. Please 
take the following steps:

    * Restart your system this morning, Wednesday, 7/13.
    * Wednesday evening, log out of your system and leave it powered on.
    * Thursday, 7/14, morning, ALSO restart your system.
    * If your system has been off the network, in a sleep or hibernate
      mode, connect it to the network and restart.

As brought online yesterday, a web proxy has been configured for 
specific limited use of the Internet. This access requires a 
configuration change in your browser.  Instructions for configuring your 
browser to work with the web proxy are at the URL: 
https://cc.jlab.org/proxysetup (requires log-on to view). If you have 
additions to the web proxy list that are mission critical, please submit 
them to helpdesk at jlab.org <mailto:helpdesk at jlab.org>.

For most staff and all users, general web access to the Internet is 
planned to be restored within a few days. Some staff will continue to 
use the web proxies at least for the near term.

Access to additional Internet services to and from the lab, e.g. ssh 
outbound, ftp, etc., are being worked on but in some cases will take 
longer to restore.

Contact the helpdesk for any issues: helpdesk at jlab.org 
<mailto:helpdesk at jlab.org>, 7155

Roy Whitney
Chief Information Officer


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