[Cst_pnt] Impromptu Problems Continue

[Matthew Krug]

All Impromptu Users: 

We experienced intermittent problems with the Remote Desktop Server (Costpoint, admw4,& admw15) specifically related to Impromptu yesterday. The symptoms include: 



    * Running a report, but having nothing appear on the screen after the report is complete (you may change the view to screen view to see the report) 
    * Running a report, but being unable to actually print the report (error message: there is not enough memory for the operation) 
    * Other "limited memory" issues 

The problems appeared to be related to a memory issue, so IT rebooted the servers last night. This has not resolved the problem, we are working with IT to provided a resolution. 

Matthew Krug (Matt) 
Financial Systems Manager 
Jefferson Lab 
757.269.7120 
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