[Cst_pnt] Costpoint is Down...FIXED...PLEASE READ BELOW

[Matthew Krug]

Costpoint is back up, but some errors we were experiencing continued until the cache on the browser was cleared. Please close ALL browser windows, not just the Costpoint browser, then reopen and clear your cache.... This may be found at the following: 

IE: Click the “Gear” symbol found on the upper right hand section of IE 11, select Internet Options. From the General Tab within Internet Options, click the Delete Button. Make sure all check boxes are selected on the Delete Browser History EXCEPT for the top and bottom two. Click Delete 

Firefox: Click the Settings Button - "3 dashed top/right hand side of the screen." C lick the Options button. Select Advanced, then Network and click “Clear Now”…. You may need to click it a few times…. 

The Cached Web Content will say it is using 0 bytes… 




Matt 


From: "Matthew Krug" <mkrug at jlab.org> 
To: "cst" <cst_pnt at jlab.org> 
Sent: Friday, April 21, 2017 9:52:59 AM 
Subject: Costpoint is Down 

MIS is working the issue.... 

Matthew Krug (Matt) 
Financial Systems Manager 
Jefferson Lab 
757.269.7120 

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