[Cuga] Website Update- A message from the IT Division and Public Affairs

[Lorelei Carlson]

Soon after the June 30 cyber event, a new externally facing www.jlab.org 
web site was quickly brought online with limited content while the 
internally facing www.jlab.org web site remained unchanged.  This helped 
to address an immediate cybersecurity need, but removed the uniformity 
between the external and internal views of www.jlab.org that our users 
are accustomed to, and made most content inaccessible from offsite.  
Most of that content was restored within a few days.

This past Thursday, a new www.jlab.org <http://www.jlab.org> web site 
was deployed to provide a more content- and feature-rich web site for 
both internal and external viewers. Unfortunately, this update broke 
many bookmarks and links as well as a handful of web applications (Wiki 
sites, php content, and cgi scripts) for both onsite and offsite user users.

We apologize for the inconvenience that users experienced during these 
transitions. Temporary adjustments were made on Friday that restored the 
missing content; all bookmarks and links to missing www.jlab.org content 
are now being forwarded to wwwold.jlab.org (the old web server), 
including all content that was available before the June cyber event. 
All previously existing links should be working and will not have to be 
updated.

Within a couple of weeks, we expect to have a stable environment with 
more permanent technical solutions.  The www.jlab.org web site will be 
consistent both internally and externally to the Lab, and users can 
expect all content available prior to the cyber event to be accessible 
without user redirection.

Personal web pages (~username) will continue to reside on 
userweb.jlab.org, with transparent redirection from the www.jlab.org 
server for those users who have requested publicly visible web pages. We 
will be implementing a notification page for missing personal web pages, 
which will allow the viewer to contact the owner of the missing content. 
To have a personal web page created or re-instated, users should 
complete a request. Instructions are available at the following URL, 
which requires a login using the link in the upper right-hand corner of 
the page.

https://cc.jlab.org/webservices/userweb

At this point, we believe that most of the issues have been fixed. 
Please let us know if you are having trouble getting to any links or 
content, or if you find that applications are not working, by sending an 
email to helpdesk at jlab.org.

The IT Division and Public Affairs


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