[Dsg-halla_gem] EPICS webpage frozen

[Xinzhan Bai]

Dear Marc,

Thank you so much! I just checked, it is working now. Really appreciate it!

Best,

Xinzhan

> Everything is back online.
>
> Marc
> ________________________________
> From: Dsg-halla_gem <dsg-halla_gem-bounces at jlab.org> on behalf of Marc
> Mcmullen <mcmullen at jlab.org>
> Sent: Sunday, December 5, 2021 2:11 AM
> To: Xinzhan Bai <xbai at jlab.org>; ewertz at jlab.org <ewertz at jlab.org>;
> adr at jlab.org <adr at jlab.org>; dsg-halla_gem at jlab.org
> <dsg-halla_gem at jlab.org>
> Subject: Re: [Dsg-halla_gem] EPICS webpage frozen
>
> Hi Xinzhan,
>
> This is a networking issue with the lab. If you use the VPN, the webpage
> works fine. Try remote logging into a computer onsite and pull up the
> webpage.
>
> I'll contact the Accelerator/CC on Monday to see if something needs to be
> rebooted.
>
> I'll check-in on the flows a couple of times a day to make sure it's
> running.
>
> By the way, the flows are normal on both the BB in the Hall and SBS in the
> EEL.
>
>
>
> Regards,
> Marc
> ________________________________
> From: Xinzhan Bai <xbai at jlab.org>
> Sent: Saturday, December 4, 2021 8:44 PM
> To: Marc Mcmullen <mcmullen at jlab.org>; ewertz at jlab.org <ewertz at jlab.org>;
> adr at jlab.org <adr at jlab.org>
> Subject: EPICS webpage frozen
>
>
> Dear Marc,
>
> The epics webpage we used for monitoring gas flow rate seems frozen, Alex
> said we might need to reboot IOC, could you please take a look?
>
> Please see the epics webpage I am referring to:
>
>
> https://epicsweb.jlab.org/wedm/screen?edl=%2fa%2fopsuser%2fmccops%2fedm%2fdsg%2fGEM_flow_press.edl~.edl
>
> Thanks a lot!
>
> Best Regards,
>
> Xinzhan
>
>