[Dsg-halla_magnets] Rockwell License

[Brian Eng]

All,

Todd was able to get the licenses rehosted on cadlm2 and I verified I was able to get one on PHYCAD58, see attached screenshot. I also tested a Hall B computer and it worked fine as well.

I wasn't able to do anything about the local licenses on that computer since Steve has a copy running and it is being used so I can't delete/move the folder it is in, so he'll have to deal with that.

Steve,

Here's what Rockwell sent regarding the HMI issue.

https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/54959

________________________________________
From: Steven Lassiter <lassiter at jlab.org>
Sent: Monday, March 16, 2020 1:44 PM
To: Brian Eng
Cc: Amrit Yegneswaran; dsg-halla_magnets at jlab.org; Todd Coates; Nicholas Sandoval; Patrizia Rossi
Subject: Re: Rockwell License

Hi Brian,

 When you start a session with RS, ask them how the following could happen? -  to go from a fully functionally license to grace mode in a matter of seconds.

Thanks
Steven
________________________________
From: Brian Eng <beng at jlab.org>
Sent: Monday, March 16, 2020 11:10 AM
To: Steven Lassiter <lassiter at jlab.org>
Cc: Amrit Yegneswaran <yeg at jlab.org>; dsg-halla_magnets at jlab.org <dsg-halla_magnets at jlab.org>; Todd Coates <tcoates at jlab.org>; Nicholas Sandoval <sandoval at jlab.org>; Patrizia Rossi <rossi at jlab.org>
Subject: Re: Rockwell License

Hi Steve,

No one from DSG has administrator privileges on the computer.

I was going to contact Rockwell about this since Pablo has some training he needs to complete, but with out that I suspect I won't be able to get very far.
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