[Dsg-hallb_magnets] Studio 5000 v27 compatibility issues with Windows 10

[Brian Eng]

According to their knowledgebase v27 doesn't officially support Windows 10: https://rockwellautomation.custhelp.com/app/answers/detail/a_id/1041470

The following versions of Studio 5000 are listed to be supported: v30, v24.02


Probably the easiest/fastest solution for now will be to just have the laptops rebuilt with Windows 7 since that is known to work.


Upgrading the PLCs will need to be looked into at some point since Windows 7 is only supported for another 2 years.
Windows 8.1 has support for another 5 years, so maybe we can see if the PLC software will run on that as a stop-gap?

> On Jan 12, 2018, at 1:47 PM, Tyler Lemon <tlemon at jlab.org> wrote:
> 
> Hello,
> 
> For information, DSG has been trying to install Studio 5000 v27 for Hall B Magnet support tasks on two new laptops running Windows 10 and we have found that there are compatibility issues with Studio5000 v27 and Windows 10.
> 
> Has anyone found a work-around for the compatibility issues or gotten Studio 5000 v27 to work on a Windows 10 machine?
> 
> Best regards,
> Tyler