[Dsg-rich] Question regarding power needed for SF 11+ 100 FF LC 200 compressors

Mon Jul 10 15:21:01 EDT 2017

Hello Frank, 

We are setting up a compressor that we bought from you in 2016 and have gotten to the point where we need further help from Atlas Copco. 

You mentioned previously that Atlas Copco could provide a complimentary factory start-up, given a week's advance notice. Could we schedule the factory start-up for next Tuesday, July 18, 2017? 

Please let us know. 

Best regards, 
Tyler 

From: "Frank Fair" <frank.fair at us.atlascopco.com> 
To: "Tyler Lemon" <tlemon at jlab.org> 
Sent: Friday, May 12, 2017 12:27:47 PM 
Subject: RE: Question regarding power needed for SF 11+ 100 FF LC 200 compressors 

Also, as mentioned, I’d be glad to provide a complimentary factory start up. We would just need a few days to a week advance notice. 

With the factory start up any liability is on us once the compressor is powered up, so it takes the burden off you in case something does happen to go awry. 

Best regards, 

Frank Fair 
Sales Manager 
Industrial Air Division 

Atlas Copco Compressors LLC 

Address: 	

Richmond, VA 23236 	

Phone: 	

804-837-7425 

E-mail: 	

frank.fair at us.atlascopco.com 	

Visit us at: 
Follow us at: 	

http://www.atlascopco.us 
Facebook / Twitter / LinkedIn / YouTube 

Committed to sustainable productivity 

From: Tyler Lemon [mailto:tlemon at jlab.org] 
Sent: Friday, May 12, 2017 10:58 AM 
To: Frank Fair <frank.fair at us.atlascopco.com> 
Subject: Re: Question regarding power needed for SF 11+ 100 FF LC 200 compressors 

Thank you, Frank, for your quick reply. We will be in touch if we have any more questions. 

Thank you again. 
Tyler 

From: "Frank Fair" < frank.fair at us.atlascopco.com > 
To: "Tyler Lemon" < tlemon at jlab.org >, "richard clift" < richard.clift at us.atlascopco.com >, "Gerry Hampton" < gerry.hampton at us.atlascopco.com > 
Cc: "dsg-rich" < dsg-rich at jlab.org > 
Sent: Friday, May 12, 2017 10:48:36 AM 
Subject: RE: Question regarding power needed for SF 11+ 100 FF LC 200 compressors 

Tyler, 

Yes, the 200v is our designation for 208v. So you are OK to hook the units to 208v power. 

(I know it doesn’t make the most sense.) 

If you need any additional support documents please feel free to let me know. 

Also, in the manual, it should be on a disc, the required amps can be found in the technical section. 

And , if you want us to perform a factory start up, once the wires are landed, let me know as well. 

Best regards, 

Frank Fair 
Sales Manager 
Industrial Air Division 

Atlas Copco Compressors LLC 

Address: 	

Richmond, VA 23236 	

Phone: 	

804-837-7425 

E-mail: 	

frank.fair at us.atlascopco.com 	

Visit us at: 
Follow us at: 	

http://www.atlascopco.us 
Facebook / Twitter / LinkedIn / YouTube 

Committed to sustainable productivity 

From: Tyler Lemon [ mailto:tlemon at jlab.org ] 
Sent: Friday, May 12, 2017 10:41 AM 
To: Richard Clift < richard.clift at us.atlascopco.com >; Gerry Hampton < gerry.hampton at us.atlascopco.com >; Frank Fair < frank.fair at us.atlascopco.com > 
Cc: dsg-rich < dsg-rich at jlab.org > 
Subject: Question regarding power needed for SF 11+ 100 FF LC 200 compressors 

Hello Richard, Gerry and Frank, 

You have have been our contacts in the past regarding questions for our Atlas-Copco compressors so I figured I would email you all directly rather than having to go through the Atlas-Copco website's contact page. 

We are trying to connect the compressors we have to power. The compressor manual we have states that the compressor needs 200 V, 60 Hz, 3 phase power. The power unit we have on hand supplies 208 V, 60 Hz, 3 phase power. Would the 208 V power be okay to use with the Atlas Copco compressors we have? 

The serial numbers and models for our compressors is below. 

Best regards, 

Tyler Lemon 

Detector Support Group 

Jefferson Lab 

From: "richard clift" < richard.clift at us.atlascopco.com > 
To: "Tyler Lemon" < tlemon at jlab.org > 
Sent: Tuesday, April 11, 2017 12:07:22 PM 
Subject: RE: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Hello, 

Yes, that would be correct on both counts. 

Best regards, 

Richard Clift 

Technical Support 

-------------------------------------------------------------------------------- 

Atlas Copco Compressors LLC 

Address: 3049 Southcross Blvd 

STE 101 

Rock Hill, SC 29730 

Phone: 866 865 7995 

mailto:richard.clift at us.atlascopco.com 

Visit us at: http:/www.atlascopco.com 

Facebook / Twitter / LinkedIn / YouTube 

Committed to sustainable productivity 

From: Tyler Lemon [ mailto:tlemon at jlab.org ] 
Sent: Tuesday, April 11, 2017 11:54 AM 
To: Richard Clift < richard.clift at us.atlascopco.com > 
Subject: Fwd: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Hello Richard, 

Thank you for the information. 

>From what you have sent, I understand that we will not be able to communicate to the compressor unless we buy a MKV Gateway module. Is this correct? 

Is a MKV Gateway module something that we can only buy from Atlas-Copco? 

Best regards, 

Tyler 

From: "technicalsupport ctsna" < technicalsupport.ctsna at us.atlascopco.com > 
To: tlemon at jlab.org 
Sent: Tuesday, April 11, 2017 10:00:32 AM 
Subject: Re: FW: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Hello, 
I believe what you would need is a MKV Gateway module that would interface to our equipment through a CAN network and output either Modbus RTU or Profibus communications protocols to your system. There is no onboard software or capabilities for our compressor controllers to communicate to the outside world through any of these mentioned ports. The RS485 is used solely for internal VSD controls if this were a variable speed drive compressor. The IO port is used for expansion modules for additional controls. The CAN port may only be accessed by our equipment. 

If the serial numbers for your equipment is correct I have provided a Modbus (Profibus) Register Map of available data points for monitoring and control. I am also including a CAN cable instruction for interconnection between machines and the Gateway, as well as a Gateway Manual (and in addition an earlier generation Modbus manual that I believe provides a more complete description of utilizing Modbus communications with our equipment.) The Gateway modbus mapping for an SF11+ will cover both machines listed. 

What I show for this Customer name is: 

Best regards, 

Technical Support 

Atlas Copco Technical Competency Center 
3049 Southcross Blvd, Suite 101 
Rock Hill, SC 29730 USA 

Distributors: +1 (866) 865-7999 - Direct: +1 (866) 865-7995 - Fax: +1 (803) 817-7465 
E-mail: technicalsupport.ctsna at us.atlascopco.com 
Visit Atlas Copco at: www.atlascopco.com 

From: Gerry Hampton < gerry.hampton at us.atlascopco.com > 
To: TechSupportCTSNA/HOL/CT/ATLAS COPCO < technicalsupport.ctsna at us.atlascopco.com > 
Date: 04/10/2017 03:23 PM 
Subject: FW: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Can you guys assist Tyler? 

Thanks. 

Best regards, 

Ms Gerry Hampton 
Sales Leads Administrator 

Communications & Branding 
Atlas Copco Compressors, LLC 

Address: 3908 Westpoint Blvd., Suite A 
Winston-Salem, NC 27103 

Phone: 336-397-3921 
E-mail: gerry.hampton at us.atlascopco.com 

Visit us at: http://www.atlascopco.com 
Follow us at: Facebook - Linkedin - Twitter - YouTube - Instagram 

From: Tyler Lemon [ mailto:tlemon at jlab.org ] 
Sent: Monday, April 10, 2017 3:17 PM 
To: Gerry Hampton < gerry.hampton at us.atlascopco.com > 
Subject: Re: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Hello Gerry, 

My address would be 12000 Jefferson Ave., Newport News, VA 23606. We spoke to Frank Fair last year and he helped us buy the two compressors. I emailed him directly at " frank.fair at us.atlascopco.com " on March 28, 2017 but he has not replied. 

The serial number on the back of the Elecktronikon Graphic Controller for one compressor is SRN1631A00093. I do not have easy access to the other compressor at the moment, but I can get its serial number if needed. 

Best regards, 
Tyler 

From: "Gerry Hampton" < gerry.hampton at us.atlascopco.com > 
To: tlemon at jlab.org 
Sent: Monday, April 10, 2017 3:03:03 PM 
Subject: RE: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Please furnish your exact location, including the zip code if applicable, so I can forward your request to the nearest representative. Also,, we will need the Serial Numbers of your compressors. 

I look forward to hearing from you. 

Best regards, 

Ms Gerry Hampton 
Sales Leads Administrator 

Communications & Branding 
Atlas Copco Compressors, LLC 

Address: 3908 Westpoint Blvd., Suite A 
Winston-Salem, NC 27103 

Phone: 336-397-3921 
E-mail: gerry.hampton at us.atlascopco.com 

Visit us at: http://www.atlascopco.com 
Follow us at: Facebook - Linkedin - Twitter - YouTube - Instagram 

From: Gerry Hampton [ mailto:gerry.hampton at us.atlascopco.com ] On Behalf Of Communications Information 
Sent: Monday, April 10, 2017 2:48 PM 
To: Gerry Hampton < gerry.hampton at us.atlascopco.com > 
Subject: Fw: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

----- Forwarded by Gerry Hampton/HOY/CT/ATLAS COPCO on 04/10/2017 02:46 PM ----- 

From: Tyler Lemon < tlemon at jlab.org > 
To: < information at us.atlascopco.com > 
Date: 04/10/2017 10:33 AM 
Subject: Fwd: [Dsg-rich] Manual for Elektronikon Graphic controller on Atlas Copco compressor 

Hello, 

In June 2016, we bought two Atlas Copco compressors (model SF-11+ 100 FF LC 200). We are starting to work the compressors into our controls system to provide air cooling to the RICH detector we are building. 

We found in the manual provided at the time of purchase (attached) detailed instructions for compressor operation from the local Elektronikon Graphic controller screen on the compressor. There are also instructions on how to set up the web server controls for the compressor. 

We cannot find any instructions relating to other types of remote access via the RS485, I/O, or CAN ports on the back of Elektronikon Graphic controller. Is there an additional manual that you can send us with commands or instructions on how to interface with the controller via these ports? Please let us know. 

Best regards, 
Tyler Lemon 
Detector Support Group 
Jefferson Lab 
(See attached file: Atlas Copco manual.pdf) 

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