[Dsg-rich] RICH interlock

[Marco Contalbrigo]

Hi,
we managed to get svtsystem1 back online after tracing its
location thanks to Brian. We are all set for the moment.
Thanks to everybody!!


On Sun, 19 Nov 2017, Yuri Gotra wrote:

> svtsystem1 is back online. Nathan will check the IOC's now.
>
>
> On 11/19/17 11:27 AM, Marco Contalbrigo wrote:
>> Dear all,
>> after the power cut of last night we are we are stuck with the
>> RICH gas tests, as we lost IOC connection to the RICH interlock
>> cRio. We can ping into richcrio.jlab.org so it seems alive.
>> 
>> But when we try a hard reboot the IOC we got the error message:
>> 
>> softioc_console -r iocrichIntlk error: Pseudo-terminal will not
>> be allocated because stin ids not a terminal.
>> 
>> softioc_console -r iocrichIntlk error: ssh: connect to host
>> svtsystem1 port 22: no route to host
>> 
>> so it seems svtsystem1 could not be reached. We had to
>> reboot all the computers in the clean room this morning as
>> they went off at the power cut. We are wondering if also
>> svtsystem1 has to be manually recovered.
>> 
>> May you provide any advice or help ?
>> Thanks, Marco.
>
>