[Dsg-hallc_nps] [EXTERNAL] Re: Radiall connector

[Greg Kibilko]

Hello All,

And here I thought that the new year would bring only good things! :(

I spoke with CAEN about this odd issue.  It certainly appears as if 
Radiall provided CAEN with a batch of clamps that are either the 
incorrect part or were not manufactured correctly.

We want to get the correct clamp pieces to you as quickly as possible 
and avoid having to wait for Radiall to deliver more. CAEN will scour 
their offices to see what we have in-house.  It's past hours there now, 
but I'm anticipating more information from them next Monday. I'll follow 
up with you when I have it.

I apologize for the issue and promise that we'll get it resolved ASAP.

Many thanks,
Greg


On 1/7/2021 5:59 PM, Brad Sawatzky wrote:
> Yeah -- perhaps a metric vs imperial "almost the same but not quite"
> mismatch/error?
>
> Might be worth trying a few different screws (metric and imperial) from
> the stockroom and seeing if one is a match.
>
> -- Brad
>
> On Thu, 07 Jan 2021, Brian Eng wrote:
>
>> That was going to be my guess as well. From the top down picture it looks
>> like the threaded portion on the new ones have a slightly bigger diameter
>> compared to the old ones.
>>
>> ----------------------------------------------------------------------------
>>
>> From: Dsg-hallc_nps <dsg-hallc_nps-bounces at jlab.org> on behalf of Aaron
>> Brown <ambrown at jlab.org>
>> Sent: Thursday, January 7, 2021 3:50 PM
>> To: Mindy Leffel <leffel at jlab.org>; dsg-hallc_nps at jlab.org
>> <dsg-hallc_nps at jlab.org>; Greg Kibilko <greg at setechsales.com>
>> Subject: Re: [Dsg-hallc_nps] Radiall connector
>>
>> Mindy, I've looped in Greg.
>> Hi Greg,
>> First, Happy New Year!
>> Please see below the email from Mindy (and attachments) regarding the strain
>> relief for the Radiall 52-pin connectors.
>> I wonder if it's possible that the connectors were shipped with the wrong
>> screws?
>> That's really the only reason I can think of for this situation.
>> If anyone else has any ideas...
>> -- Aaron
>>
>> ----------------------------------------------------------------------------
>>
>> From: Dsg-hallc_nps <dsg-hallc_nps-bounces at jlab.org> on behalf of Mindy
>> Leffel <leffel at jlab.org>
>> Sent: Thursday, January 7, 2021 3:42 PM
>> To: dsg-hallc_nps at jlab.org <dsg-hallc_nps at jlab.org>
>> Subject: [Dsg-hallc_nps] Radiall connector
>>
>> I have a new issue with the Radiall connectors. The last five connectors I
>> tried to attach have strain relief screws that won't tighten. I tried one
>> from a previous order, it tightened properly. The first picture shows the
>> strain relief attached to a connector. The second picture is a top view of
>> the strain relief. They look like they're made of different materials, the
>> old ones are shinier. The last picture is a side by side view, the screw
>> holes look like the depths are different.
>> The screws are slightly loose in the holes, even before I try to attach them
>> to the connector. Poor quality control?

-- 
*Greg Kibilko*
*SETS - SE Technical Sales, Inc.*
112 Tyra Lane
Townville, SC 29689
P: (864) 356-2606
CAEN Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwIDaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=xEtW9c3YOrPzCwZnOoNyx92mohSWEih9F9MUxcjXPos&m=xzzXDVB1jMG92I9n54A70nk0pElz0LrRyWPTCVv4jqs&s=H21XMSZ8VP09Rn-YVbSYGN1y1oLn9S2aPszU4qieI8M&e= >
CAEN SyS Products & Solutions <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwIDaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=xEtW9c3YOrPzCwZnOoNyx92mohSWEih9F9MUxcjXPos&m=xzzXDVB1jMG92I9n54A70nk0pElz0LrRyWPTCVv4jqs&s=4fO_JjKwmq80BpT2ZHhf6_vkup1ivLyhydF6fK12XPw&e= >
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