[Halld-offline] Fwd: Re: tape library gripper is broken; IBM repair Monday

[Mark Ito]

from Sandy from last night...



-------- Forwarded Message --------
Subject: 	Re: tape library gripper is broken; IBM repair Monday
Date: 	Fri, 20 Jul 2018 21:45:00 -0400 (EDT)
From: 	Sandy Philpott <philpott at jlab.org>
To: 	Ole Hansen <ole at jlab.org>, Harut Avakian <avakian at jlab.org>, Brad 
Sawatzky <brads at jlab.org>, Mark Ito <marki at jlab.org>, Graham Heyes 
<heyes at jlab.org>
CC: 	Chip Watson <watson at jlab.org>, Amber Boehnlein <amber at jlab.org>



The library is now running again after IBM repair; we will keep an eye on it over the weekend... updating the news item now...

----- Original Message -----
From: "Sandy Philpott" <philpott at jlab.org>
To: "Ole Hansen" <ole at jlab.org>, "Harut Avakian" <avakian at jlab.org>, "Brad Sawatzky" <brads at jlab.org>, "Mark Ito" <marki at jlab.org>, "Graham Heyes" <heyes at jlab.org>
Cc: "Chip Watson" <watson at jlab.org>, "Amber Boehnlein" <amber at jlab.org>
Sent: Friday, July 20, 2018 3:24:44 PM
Subject: Re: tape library gripper is broken; IBM repair Monday

JLab has arranged for IBM to fix the tape library today.  I'll update the news message.

----- Original Message -----
From: "Sandy Philpott" <philpott at jlab.org>
To: "Ole Hansen" <ole at jlab.org>, "Harut Avakian" <avakian at jlab.org>, "Brad Sawatzky" <brads at jlab.org>, "Mark Ito" <marki at jlab.org>, "Graham Heyes" <heyes at jlab.org>
Sent: Friday, July 20, 2018 11:57:12 AM
Subject: tape library gripper is broken; IBM repair Monday

All - note the tape library is unavailable, and news message posted...

Jul-20-18	MSS tape outage due to failed gripper
JLab's tape library is currently unavailable due to a failed tape gripper. IBM will plan to make the repair on Monday under our next business day service agreement.

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