[Halld-offline] Fwd: IBM Tape Library Issue

[Mark Ito]

Folks,


I asked Bryan if there is a recommendation on what an individual user 
should do if he/she suspects a problem with their tape request. His 
reply, FYI:

For a suspected tape problem submitting a ServiceNow ticket is the best
path. We know how to find problem files, but filing a ticket would help
to prioritize which tapes to start a file recovery on.

   -- Mark

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