[Halld-offline] Servicenow update

Mark Ito marki at jlab.org
Thu Mar 26 08:54:39 EDT 2020

FYI, Servicenow is the new CCPR...from the computer center:*

On Friday, March 27, after business hours, the IT Division will 
update ServiceNow incident to a new, more secure environment. There will 
be an overnight outage while the site is moved and once it comes back 
online, the access URL will be changed to 
<https://jlab.servicenowservices.com/>. If you have bookmarked the old 
site, please update your link to the new one.  Please delay submitting 
incidents until after the site is back online.  Also, if you have added 
jlab at midatl.service-now.com <mailto:jlab at midatl.service-now.com> to any 
of your email allow lists, you will need to update this to the new 
email, jlab at servicenowservices.com 
<mailto:jlab at servicenowservices.com>. If you have any questions or 
concerns about this outage, contact theIT Division Help Desk 
<mailto:helpdesk at jlab.org> at (757) 269-7155.

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