[Halld-offline] Fwd: Your Incident INC0030788 has comments added - Hall D work disk shrinking

[Mark Ito]

FYI, response to my email to the helpdesk...



-------- Forwarded Message --------
Subject: 	Your Incident INC0030788 has comments added - Hall D work disk 
shrinking
Date: 	Wed, 21 Oct 2020 12:24:55 -0700 (PDT)
From: 	IT Service Desk <jlab at servicenowservices.com>
Reply-To: 	IT Service Desk <jlab at servicenowservices.com>
To: 	marki at jlab.org



*Subject:* Hall D work disk shrinking

*Incident:* INC0030788

*Comments:*

------------------------------------------------------------------------
*10-21-2020 03:23:48 PM EDT - Austin Brazzell*^Additional comments
Good afternoon Mark,

I was checking with the other team members and it doesn't appear that we 
have a better grasp on the shrinkage issue currently unfortunately.

we are working on sciwork1801 being built that may provide additional 
space for you soon.
------------------------------------------------------------------------
*10-20-2020 01:31:40 PM EDT - Mark Ito*^Additional comments
received from: marki at jlab.org

This is an old issue, but is biting us now and so I want to raise it
again. Early in September, I asked for an increase in our work disk
space, and we were given a small amount more, as much as was available
at the time. Thanks again for that. Since then our quota has been
shrinking so that we have lost about 15 TB or so out of about 230 TB.
See the attached plot.

Has an understanding of this phenomenon been developed since we last
discussed it (some months ago)?

You can view all the details of the incident by following the link below:

Take me to the Incident 
<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D465c08641bc4e0106a9e85dae54bcb6e&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=i3BxiInvFIdWuzU_zoMBCQ&m=cJKe5jGzqIAB7xJ8-Z34hF8uhJNyilLwLtGrnat6rQo&s=TNIu3ZkYXUbbY3QN4jXJNQsIta72guNpOkoe-dAusBc&e=>

*Original Request:*

This is an old issue, but is biting us now and so I want to raise it
again. Early in September, I asked for an increase in our work disk
space, and we were given a small amount more, as much as was available
at the time. Thanks again for that. Since then our quota has been
shrinking so that we have lost about 15 TB or so out of about 230 TB.
See the attached plot.

Has an understanding of this phenomenon been developed since we last
discussed it (some months ago)?



Ref:MSG0253388_z1YD3JfK95zJI8l0LJHk
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