[Halld] Help when locked out of your JLab account

[Shepherd, Matthew]

Hi all,

As a short follow-up/explanatory note to this:  on various occasions (about 3-5 times over the last month) I get spontaneously locked out of the secure GlueX web space.  It means I cannot access anything in the private Wiki, document database, or logbook.  I have verified that I am typing in password correctly.  After some time tens of minutes to an hour (typically after the need for access has passed!) things recover with no intervention.

Matt

> On Apr 30, 2019, at 2:13 PM, Mark Ito <marki at jlab.org> wrote:
> 
> I spoke with the Helpdesk. If, during business hours, you get locked out, they can let you in. Call (757)269-7155.
> 
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