[Pansophy] Oracle Licensing Problem - Needs your attention and decision ($$)

Fri Aug 28 10:07:33 EDT 2020

Hi Valerie,

From the email below, what I understand is that we will need to purchase a standard edition license when the enterprise license expires in April 2021 and the cost will be about $17k.

Do I have it correct, or do we need to purchase the standard edition sooner?

Thanks,
Tony

________________________________
From: Valerie Bookwalter <bookwalt at jlab.org>
Sent: Friday, August 28, 2020 9:50 AM
To: Tony Reilly <areilly at jlab.org>
Cc: E. Anne McEwen <mcewen at jlab.org>; pansophy <pansophy at jlab.org>; David Sheppard <sheppard at jlab.org>
Subject: Oracle Licensing Problem - Needs your attention and decision ($$)

Tony,

Our new database server is in and prepared for the Pansophy Team to begin testing.

However, the Oracle licensing is not so straightforward. We are trying to downgrade the “Enterprise” version to a “Standard” version, which will save us money in the long run and simplifies setup, maintenance and use. We would also be better aligned with the computer center. We have hit a snag. I’m including the message from David Sheppard (our database admin in computer center) and forwarding the emails he had with our license representative.

[Yesterday 10:28 AM] David Sheppard

Good Morning Valerie. I have been trying to convince Oracle to transfer the enterprise edition license to standard edition. I even offered to wait until the maintenance for the license to expire in April to make the transition. The message that I received the following: "According to Oracle, one of the license was purchased by Department of Energy. From a Oracle legal perspective, Jefferson Lab is a separate legal entity from DOE and operated by a limited liability company, Jefferson Science Associates, LLC." So, the only course we have, and Kari has been suggesting this for some time, is to purchase a standard edition license. Otherwise, there is this legal battle we would have to engage in with Oracle. I've been through that before. It's lengthy. Mythics, our Oracle reseller has sent a quote for standard edition. When the enterprise edition license comes up for renewal in April of 2021, we will not renew it. It will just be inactive. Sorry about the inconvenience. I will email the quote to you.

Basically we would have to purchase a new license and let the old one (owned by DOE run out). Cost would be $17080.00

Please let us know if you need additional information.

Valerie

Pansophy Team

From: David Sheppard <sheppard at jlab.org>
Sent: Thursday, August 27, 2020 10:29 AM
To: Valerie Bookwalter <bookwalt at jlab.org>
Subject: Fw: License Question

________________________________

From: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Sent: Thursday, August 27, 2020 9:58 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: [Not Virus Scanned] [EXTERNAL] RE: License Question

David –

Please see attached as requested.

Let me know if you have any questions.

Thank you

Stuart Routten  |Federal Civilian Sales Rep | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street | Suite 1500 | Virginia Beach, VA 23462

757.955.8075 (O) |757.416.8042(M) |  sroutten at mythics.com<mailto:sroutten at mythics.com>

I will be OOO 08/31-09/04/2020***

Find us on Facebook @goMythics and Twitter at @Mythics

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Wednesday, August 26, 2020 4:21 PM
To: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

Good Afternoon,

Well, I would like a quote on a new standard edition 2 license. I will get a new license and deal with the old license when maintenance for it expires in April. Thank you for your input. Have a great day.

David Sheppard

________________________________

From: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Sent: Friday, August 21, 2020 10:12 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: [EXTERNAL] RE: License Question

Morning David –

I am getting issues from Oracle on the potential down grade migration.

According to Oracle, one of the license was purchased by Department of Energy. From a Oracle legal perspective, Jefferson Lab is a separate legal entity from DOE and operated by a limited liability company, Jefferson Science Associates, LLC.

Do to this, an approval and license assignment is requirement in order for this migration to take place. Are you willing to complete this Licenses Assignment in order to complete this migration request?

Thank you

Stuart Routten  |Federal Civilian Sales Rep | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street | Suite 1500 | Virginia Beach, VA 23462

757.955.8075 (O) |757.416.8042(M) |  sroutten at mythics.com<mailto:sroutten at mythics.com>

Find us on Facebook @goMythics and Twitter at @Mythics

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Friday, July 31, 2020 12:58 PM
To: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

I understand that the migration would require a new PO. Well, I just want to do what's necessary for us to remain compliant.

________________________________

From: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Sent: Friday, July 31, 2020 11:26 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: [EXTERNAL] RE: License Question

Unfortunatley with Oracle you can not just switch to a lower product. You have to migrate your existing and downgrade in which a PO will need to be issued. The support for the EE vs the SE license will remain the same.

I will change my request to Oracle to close in April when the EE licenses are due for renewal

Thank you

Stuart Routten  |Federal Civilian Sales Rep | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street | Suite 1500 | Virginia Beach, VA 23462

757.955.8075 (O) |757.416.8042(M) |  sroutten at mythics.com<mailto:sroutten at mythics.com>

Find us on Facebook @goMythics and Twitter at @Mythics

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Friday, July 31, 2020 11:24 AM
To: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

According to what Elliott told me earlier, stay with the enterprise license. I asked if we could switch to standard when the renewal occurs in April.

________________________________

From: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Sent: Friday, July 31, 2020 10:24 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>; Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: [EXTERNAL] RE: License Question

Thanks David.

To confirm you do not want to do this migration until the renewal is due in April?

Or would you like to complete this by the end of August and co-term to the renewal in April?

Thank you

Stuart Routten  |Federal Civilian Sales Rep | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street | Suite 1500 | Virginia Beach, VA 23462

757.955.8075 (O) |757.416.8042(M) |  sroutten at mythics.com<mailto:sroutten at mythics.com>

Find us on Facebook @goMythics and Twitter at @Mythics

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Friday, July 31, 2020 10:23 AM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Cc: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Subject: Re: License Question

Good Morning Elliott,

I should add that the renewal date for that license (CSI#13887131) is April 1st, 2021. So, at that time, I would ask for the downgrade to standard.

David Sheppard

________________________________

From: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Sent: Wednesday, July 29, 2020 9:31 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Cc: Stuart Routten <sroutten at mythics.com<mailto:sroutten at mythics.com>>
Subject: [EXTERNAL] RE: License Question

Hi David,

I apologize for the delayed response. We are waiting for approvals from Oracle for the downgrade before an estimate can be provided.

Once we hear back we will be sure to send over pricing asap. Thank you for your patience.

Regards,

Elliot McCallister | Support Solutions Representative | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street, Suite 1500 | Virginia Beach, VA 23462
757-955-8063 (O) | 757-818-3863 (M) l emccallister at mythics.com<mailto:emccallister at mythics.com>

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Wednesday, July 29, 2020 9:27 AM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

Good Morning Elliott,

The renewal for this CSI,#13887131, is in April 2021. At that time, can the license be downgraded to the cost of a standard edition license? I don't understand why anyone

would want to pay the cost of an enterprise edition license when its features aren't used.

I appreciate the information so far. Thank you.

David Sheppard

________________________________

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Wednesday, July 22, 2020 8:24 AM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

Good Morning Elliott,

The renewal for this CSI,#13887131, is in April 2021. At that time, can the license be downgraded to the cost of a standard edition license? I don't understand why anyone

would want to pay the cost of an enterprise edition license when its features aren't used.

I appreciate the information so far. Thank you.

David Sheppard

________________________________

From: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Sent: Tuesday, July 21, 2020 5:15 PM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Subject: [EXTERNAL] RE: License Question

Hi David,

I have been in touch with my migrations specialist and have confirmed that the support fees would remain the same after downgrading your Enterprise License to Standard Edition License. This migration path does require prior approval from Oracle in order to downgrade.

If operating your Enterprise Edition licenses under the Standard Edition functionality works for your agency, I would recommend staying with the EE licenses. In the event you require the functionality of Enterprise Edition in the future you can simply switch on the additional functionalities,  instead of having to upgrade to get you back to where you were.

If you would like to see migration estimates for the downgrade, please let me know and we will get the approvals going.

Regards,

Elliot McCallister | Support Solutions Representative | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street, Suite 1500 | Virginia Beach, VA 23462
757-955-8063 (O) | 757-818-3863 (M) l emccallister at mythics.com<mailto:emccallister at mythics.com>

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Monday, July 20, 2020 2:13 PM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

Yes, I don't think you can have the packs without Enterprise Edition.

________________________________

From: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Sent: Monday, July 20, 2020 1:30 PM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Subject: [EXTERNAL] RE: License Question

Thanks David. Would you be potentially dropping the packs along with the EE?

Regards,

Elliot McCallister | Support Solutions Representative | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street, Suite 1500 | Virginia Beach, VA 23462
757-955-8063 (O) | 757-818-3863 (M) l emccallister at mythics.com<mailto:emccallister at mythics.com>

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Monday, July 20, 2020 1:19 PM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

CSI#13887131

________________________________

From: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Sent: Monday, July 20, 2020 1:00 PM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Subject: [EXTERNAL] RE: License Question

Of course, do you have the CSI#’s or quote # for the licenses you may be interested in down grading?

Regards,

Elliot McCallister | Support Solutions Representative | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street, Suite 1500 | Virginia Beach, VA 23462
757-955-8063 (O) | 757-818-3863 (M) l emccallister at mythics.com<mailto:emccallister at mythics.com>

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Monday, July 20, 2020 9:14 AM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: Re: License Question

Thank you, Elliott. I appreciate it.

________________________________

From: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Sent: Monday, July 20, 2020 8:53 AM
To: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Subject: [EXTERNAL] RE: License Question

Good Morning David,

I have reached out internally to see if there are any licenses migration options, and will get back to you asap.

Regards,

Elliot McCallister | Support Solutions Representative | Mythics, Inc.

A Mythics Emergent Group Company

4525 Main Street, Suite 1500 | Virginia Beach, VA 23462
757-955-8063 (O) | 757-818-3863 (M) l emccallister at mythics.com<mailto:emccallister at mythics.com>

From: David Sheppard <sheppard at jlab.org<mailto:sheppard at jlab.org>>
Sent: Thursday, July 16, 2020 12:01 PM
To: Elliot McCallister <EMcCallister at mythics.com<mailto:EMcCallister at mythics.com>>
Subject: License Question

Good Morning Elliott,

I hope your day is going well. I have a new database server coming in. The group that

will be using it currently has an Oracle Database Enterprise license. They are not using

any specific components that are Enterprise specific. So, they want to move to Oracle

Database Standard edition. Do they continue with paying for the Enterprise license

while using Standard edition until it ends or do they need to purchase an additional

Standard license and drop the Enterprise license when the renewal comes around?

Thank you for your input. Have a great day.

David Sheppard

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