[Pansophy] Docushare error message when trying to update SRF Work Center Plan

[Dana Cochran]

We can't add error checking since Docushare is off the shelf software. I think they do some error checking but that file name was really full of special characters, especially at the end. Just a reminder to be cognizant of file names in the future.

Dana

From: Kirk Davis <kdavis at jlab.org>
Sent: Tuesday, April 27, 2021 7:52 AM
To: E. Anne McEwen <mcewen at jlab.org>; Dana Cochran <cochran at jlab.org>; Bobby Lawrence <robertl at jlab.org>; pansophy at jlab.org
Subject: Re: Docushare error message when trying to update SRF Work Center Plan

Dear All,
 It seems like bad software design for the user interface to accept a filename that causes these problems.  Is there no error trapping during the file upload?

Kirk Davis
Cavity Processing Group Leader

Jefferson Lab
600 KELVIN DR STE 8
Newport News, VA 23606-4468

757-560-4232 mobile

________________________________
From: E. Anne McEwen <mcewen at jlab.org<mailto:mcewen at jlab.org>>
Sent: Monday, April 26, 2021 5:53 PM
To: Dana Cochran <cochran at jlab.org<mailto:cochran at jlab.org>>; Bobby Lawrence <robertl at jlab.org<mailto:robertl at jlab.org>>; pansophy at jlab.org<mailto:pansophy at jlab.org> <pansophy at jlab.org<mailto:pansophy at jlab.org>>; Kirk Davis <kdavis at jlab.org<mailto:kdavis at jlab.org>>
Subject: RE: Docushare error message when trying to update SRF Work Center Plan


Hi Dana & Bobby



It works now , Thanks for your help - so it sounds like it was a problem with how the file was named (underscores etc )



Best wishes - Anne



From: Dana Cochran <cochran at jlab.org<mailto:cochran at jlab.org>>
Sent: Monday, April 26, 2021 3:34 PM
To: E. Anne McEwen <mcewen at jlab.org<mailto:mcewen at jlab.org>>; Bobby Lawrence <robertl at jlab.org<mailto:robertl at jlab.org>>; pansophy at jlab.org<mailto:pansophy at jlab.org>; Kirk Davis <kdavis at jlab.org<mailto:kdavis at jlab.org>>
Subject: FW: Docushare error message when trying to update SRF Work Center Plan



I re-uploaded the file w/a new name (removed extra underscore characters, etc). Seems to be working now.



Dana



From: Bobby Lawrence <robertl at jlab.org<mailto:robertl at jlab.org>>
Sent: Monday, April 26, 2021 2:34 PM
To: Dana Cochran <cochran at jlab.org<mailto:cochran at jlab.org>>
Subject: FW: Docushare error message when trying to update SRF Work Center Plan



Looks like the "Check Out" function in Docushare may be broken?



From: E. Anne McEwen <mcewen at jlab.org<mailto:mcewen at jlab.org>>
Sent: Monday, April 26, 2021 2:31 PM
To: Bobby Lawrence <robertl at jlab.org<mailto:robertl at jlab.org>>
Cc: SRF Pansophy (pansophy at jlab.org<mailto:pansophy at jlab.org>) <pansophy at jlab.org<mailto:pansophy at jlab.org>>; Kirk Davis <kdavis at jlab.org<mailto:kdavis at jlab.org>>
Subject: Docushare error message when trying to update SRF Work Center Plan



Hi Bobby



I am getting an error message as shown below when I try to check out the production schedule for making updates (first file on the list - SRF Work Center Plan)



https://jlabdoc.jlab.org/docushare/dsweb/View/Collection-1337



Can you help ?



Thanks Anne



[cid:image001.png at 01D73AA8.BFFDD880]



_______________________________________________________________________________

E. Anne McEwen

JSA / Jefferson Lab

SRF Institute

Newport News, VA 23606

Office: +1 (757) 269-5539

Email:   mcewen at jlab.org<mailto:mcewen at jlab.org>


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