[Pansophy] Fwd: Your Incident INC0041120 has comments added - User Group and sudo privileges

[Megan McDonald]

Sent from my iPhone

Begin forwarded message:

From: IT Service Desk <jlab at servicenowservices.com>
Date: April 28, 2021 at 3:42:13 PM EDT
To: Megan McDonald <megan at jlab.org>
Subject: Your Incident INC0041120 has comments added - User Group and sudo privileges
Reply-To: IT Service Desk <jlab at servicenowservices.com>



Subject: User Group and sudo privileges

Incident: INC0041120

Comments:

________________________________
04-28-2021 03:41:08 PM EDT - Kelvin Edwards Additional comments
Ok. I've updated his primary group ID in AD to be 430. There was a difference between what was in Active Directory and what was in NIS. We've moved to using AD for authentication and IDs on Linux as well, so that may have been the issue you saw.

As for sudo permissions, it looks like your account and Valerie's was given sudo permission, but not the group account adapps. try switching to yourself (su - megan) and trying the sudo from there. Let me know if this works or if you need anything else.
________________________________
04-28-2021 03:02:59 PM EDT - Megan McDonald Additional comments
received from: megan at jlab.org

Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.

Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.
[cid:image001.png at 01D73C3F.27769CD0]

Thanks
Megan McDonald
Office - (757) 269-7641
Cell - (757) 234-1604

You can view all the details of the incident by following the link below:

Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3De05ff2e51bb3a8506a9e85dae54bcbf7&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=oO9OAWy24fuuhrWJKkUIDw&m=A36RY0FfbSrw1VPfWn50u-qUmAthczyRHM5IlFsEhuA&s=5f_ThqIJyOOuX4KegJIyI_l1XOQtXJeVzzozi5JK9Ng&e=>


Original Request:

Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.

Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.
[cid:image001.png at 01D73C3F.27769CD0]

Thanks
Megan McDonald
Office - (757) 269-7641
Cell - (757) 234-1604



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