[Pansophy] Your incident INC0041276 has been resolved - FW: Your Incident INC0041120 has comments added - User Group and sudo privileges

Fri Apr 30 09:49:11 EDT 2021

Kelvin,

Megan and I still cannot change permissions on files on pansophydb.
I tried as myself (bookwalt) to chmod and sudo chmod… neither worked.
Please help me understand what I am doing wrong.

Valerie

[cid:image002.jpg at 01D73DA6.11B21D30]

From: IT Service Desk <jlab at servicenowservices.com>
Sent: Thursday, April 29, 2021 2:26 PM
To: Paul Letta <letta at jlab.org>; Joel Watkins <jwatkins at jlab.org>; Kelvin Edwards <kelvin at jlab.org>; Matthew Sconyers <sconyers at jlab.org>; Jessica Perry <jperry at jlab.org>; Todd Coates <tcoates at jlab.org>; Myung Bang <bangdm at jlab.org>; Sherman White <srwhite at jlab.org>; Valerie Bookwalter <bookwalt at jlab.org>; Wesley Moore <wmoore at jlab.org>
Subject: Your incident INC0041276 has been resolved - FW: Your Incident INC0041120 has comments added - User Group and sudo privileges

Subject: FW: Your Incident INC0041120 has comments added - User Group and sudo privileges

Incident: INC0041276

Your incident has been resolved.

The incident will automatically close in 24.0 hours

Summary details

Requestor: Valerie Bookwalter (bookwalt) ext: 5802

Resolved by: Kelvin Edwards

Resolved notes:

Answered and solved in INC0041279.

If you feel the issue is not resolved, please click the following link and reopen your incident:
Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3Dd8194f7d1bb72c50a888ea4ce54bcb74&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HPZ3hqI00Dg5J75_Pze0qAwjc0BsEJlE6bmKzfDnzoE&s=xdUL0kIHdkMzMTuM7nFUkfpBMrFFaCsWAAe7U4jx72U&e=>

Original Request:

Kelvin,

Allen Samuels saved some files this morning and his group is still showing up as “acc”.
If you notice the dates, previously when he saved a file his group was set to “asdweb”.
I don’t understand the usage of AD, but for some reason the pansophydb server is not responding correctly.

[cid:image001.jpg at 01D73CE1.78FCA390]

For SUDO permissions, I don’t work on linux as often as before, but these are the commands I tried to run to chgrp.
Am I running the wrong sudo command? I am logged in as “bookwalt” and not “adapps”.

[cid:image002.jpg at 01D73CE1.78FCA390]

Your help with this is greatly appreciated.
Thank You.

Valerie Bookwalter
Jefferson Lab, SRF Department
Pansophy Team
1-757-813-6716 (CELL)
1-767-269-5802 (OFFICE – currently working offsite)

From: Pansophy <pansophy-bounces at mailman.jlab.org<mailto:pansophy-bounces at mailman.jlab.org>> On Behalf Of Megan McDonald
Sent: Wednesday, April 28, 2021 4:01 PM
To: pansophy <pansophy at jlab.org<mailto:pansophy at jlab.org>>
Subject: [Pansophy] Fwd: Your Incident INC0041120 has comments added - User Group and sudo privileges

Sent from my iPhone

Begin forwarded message:
From: IT Service Desk <jlab at servicenowservices.com<mailto:jlab at servicenowservices.com<mailto:jlab at servicenowservices.com%3cmailto:jlab at servicenowservices.com>>>
Date: April 28, 2021 at 3:42:13 PM EDT
To: Megan McDonald <megan at jlab.org<mailto:megan at jlab.org<mailto:megan at jlab.org%3cmailto:megan at jlab.org>>>
Subject: Your Incident INC0041120 has comments added - User Group and sudo privileges
Reply-To: IT Service Desk <jlab at servicenowservices.com<mailto:jlab at servicenowservices.com<mailto:jlab at servicenowservices.com%3cmailto:jlab at servicenowservices.com>>>

Subject: User Group and sudo privileges

Incident: INC0041120

Comments:

________________________________
04-28-2021 03:41:08 PM EDT - Kelvin Edwards Additional comments
Ok. I've updated his primary group ID in AD to be 430. There was a difference between what was in Active Directory and what was in NIS. We've moved to using AD for authentication and IDs on Linux as well, so that may have been the issue you saw.

As for sudo permissions, it looks like your account and Valerie's was given sudo permission, but not the group account adapps. try switching to yourself (su - megan) and trying the sudo from there. Let me know if this works or if you need anything else.
________________________________
04-28-2021 03:02:59 PM EDT - Megan McDonald Additional comments
received from: megan at jlab.org<mailto:megan at jlab.org<mailto:megan at jlab.org%3cmailto:megan at jlab.org>>

Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.

Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.
[cid:image001.png at 01D73C3F.27769CD0]

Thanks
Megan McDonald
Office - (757) 269-7641
Cell - (757) 234-1604

You can view all the details of the incident by following the link below:
Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3De05ff2e51bb3a8506a9e85dae54bcbf7&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=oO9OAWy24fuuhrWJKkUIDw&m=A36RY0FfbSrw1VPfWn50u-qUmAthczyRHM5IlFsEhuA&s=5f_ThqIJyOOuX4KegJIyI_l1XOQtXJeVzzozi5JK9Ng&e=>

Original Request:

Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.

Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.
[cid:image001.png at 01D73C3F.27769CD0]

Thanks
Megan McDonald
Office - (757) 269-7641
Cell - (757) 234-1604

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