[Pansophy] Pansophy/DocuShare Access Issues

[Haipeng Wang]

I am at home right now using Jlab VPN with my smart card to login JLab’s Pansophy, but numbers of links are not private or not functioning. Yesterday I tried to use DocShare under the main menu, it complained about the using menu above which instruction is very confusion. Today, I will be in my lab office to test those same pages. It seems to me at my home office, with jlab VPN and smartcard, I can go some pages of Travelers but not Docshare. For example to check the RF parameters table in the DocShare, I have to ask someone who has the local copy of it. Yesterday, my office desktop was shutdown due to a power surge. Wake-on-Lan was not working. Today, I need to restart it and to see if DocShare is working or not, at least, I can access my local copy of RF parameter table on my office desktop to help someone testing the SRF cavities at VTA.
Regards
Haipeng
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows

From: Megan McDonald<mailto:megan at jlab.org>
Sent: Tuesday, August 31, 2021 8:59 AM
To: Haipeng Wang<mailto:haipeng at jlab.org>
Cc: pansophy<mailto:pansophy at jlab.org>
Subject: Pansophy/DocuShare Access Issues

Haipeng,

I wasn’t able to fully hear what your access issues were in the 8:30 this morning, could you please elaborate and I can see if we can get it all straightened out for you

Megan McDonald
Office – (757) 269-7641
Cell – (757) 234-1604


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mailman.jlab.org/pipermail/pansophy/attachments/20210831/8664c652/attachment.html>