[Pansophy] SNSPPU-INSP-HEHDP-R3 error code 28

[Allen Samuels]

Understood. Thanks for looking in to it.

From: Dana Cochran <cochran at jlab.org>
Sent: Monday, January 4, 2021 11:53 AM
To: Allen Samuels <samuels at jlab.org>; DocuShare <docushare at jlab.org>
Subject: RE: SNSPPU-INSP-HEHDP-R3 error code 28

Not sure what is causing this issue - I will try rebooting the server but it will have to wait until the end of day. Hopefully, it will function properly afterwards.

Dana

From: Allen Samuels <samuels at jlab.org<mailto:samuels at jlab.org>>
Sent: Monday, January 04, 2021 10:46 AM
To: DocuShare <docushare at jlab.org<mailto:docushare at jlab.org>>
Subject: SNSPPU-INSP-HEHDP-R3 error code 28

To whom it may concern,

We appear to be having an issue with the routing system of Docushare. One of the approvers for SNSPPU-INSP-HEHDP-R3<https://jlabdoc.jlab.org/docushare/dsweb/Services/Document-231208> attempted to approve the document, but received an error. I checked it on my end, and got the error code 28 when I clicked on the routing. I checked several other travelers, and they all displayed the same error when I attempted to access their routing as well. Please look in to this and let us know what needs to be done so we can get back to approving travelers and procedures for pansophy.

Thank you for your time,

Allen Samuels

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