[Pansophy] We have another unresponsive computer - Aaron's computer (srfgeorged1)

[Philip Denny]

There was a power glitch last Thursday night. And may have had a minor one over the weekend.

________________________________
From: Valerie Bookwalter <bookwalt at jlab.org>
Sent: Tuesday, July 20, 2021 9:48 AM
To: Philip Denny <denny at jlab.org>; Tony Reilly <areilly at jlab.org>; Erik Werlau <werlau at jlab.org>
Cc: pansophy at jlab.org <pansophy at jlab.org>; Paul Kelemen <kelemen at jlab.org>; George DeKerlegand <georged at jlab.org>
Subject: RE: We have another unresponsive computer - Aaron's computer (srfgeorged1)


Thank You Again Phil!!



Erik Werlau is looking into why computers are going off line…

Did we have a power or network glitch?



Valerie



From: Philip Denny
Sent: Tuesday, July 20, 2021 9:47 AM
To: Valerie Bookwalter <bookwalt at jlab.org>; Tony Reilly <areilly at jlab.org>; Erik Werlau <werlau at jlab.org>
Cc: pansophy at jlab.org; Paul Kelemen <kelemen at jlab.org>; George DeKerlegand <georged at jlab.org>
Subject: Re: We have another unresponsive computer - Aaron's computer (srfgeorged1)



Done



________________________________

From: Valerie Bookwalter <bookwalt at jlab.org<mailto:bookwalt at jlab.org>>
Sent: Tuesday, July 20, 2021 9:17 AM
To: Philip Denny <denny at jlab.org<mailto:denny at jlab.org>>; Tony Reilly <areilly at jlab.org<mailto:areilly at jlab.org>>; Erik Werlau <werlau at jlab.org<mailto:werlau at jlab.org>>
Cc: pansophy at jlab.org<mailto:pansophy at jlab.org> <pansophy at jlab.org<mailto:pansophy at jlab.org>>; Paul Kelemen <kelemen at jlab.org<mailto:kelemen at jlab.org>>; George DeKerlegand <georged at jlab.org<mailto:georged at jlab.org>>
Subject: We have another unresponsive computer - Aaron's computer (srfgeorged1)



Aaron’s computer is unresponsive to pings and remote login for my student Paul Kelemen.

We have tried wake-on-lan and ping, but no response.

I’m not sure what happened to the computers in the test lab, but something did…

Can I get someone to hard reboot the computer in Aaron’s cubicle Please.



Valerie Bookwalter

Jefferson Lab, SRF Department

Pansophy Team

1-757-813-6716 (CELL)

1-767-269-5802 (OFFICE – currently working offsite)


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