[Pansophy] Your Incident INC0044532 has comments added - We, the Pansophy Team (megan, mdickey, samuels, bookwalt), are no longer are able to use sudo perm

[Valerie Bookwalter]

Paul,

I cannot log into pansophy.jlab.org NOR pansophydev.jlab.org.
We only log into pansophydb

Valerie

From: IT Service Desk <jlab at servicenowservices.com>
Sent: Tuesday, May 18, 2021 12:34 PM
To: Valerie Bookwalter <bookwalt at jlab.org>
Subject: Your Incident INC0044532 has comments added - We, the Pansophy Team (megan, mdickey, samuels, bookwalt), are no longer are able to use sudo perm


Subject: We, the Pansophy Team (megan, mdickey, samuels, bookwalt), are no longer are able to use sudo perm

Incident: INC0044532

Comments:

________________________________
05-18-2021 12:33:57 PM EDT - Paul Letta Additional comments
Hello - I'm checking to see that you can use pansophy and/or pansphydev machines for root access to /sgroup/asd.
Thanks,
paul
________________________________
05-17-2021 03:56:17 PM EDT - Paul Letta Additional comments
Hi Valerie,
The only machines (that you have access to) that have ever had ROOT access to /sgroup/asd are pansophy and pansophy-dev. And these 2 machines do in fact have root access to /sgroup/asd.
Please try your work from one of those 2 machines and let me know know the results.

Thanks,
Paul Letta
________________________________
05-14-2021 11:52:12 AM EDT - Valerie Bookwalter Additional comments
We, the Pansophy Team (megan, mdickey, samuels, bookwalt), are no longer are able to use sudo permissions to modify files under the /sgroup/asd area.
I am logged in as BOOKWALT and have tried using SUDO and not using SUDO. Neither works.
I just had a request from the SRF Cavity Group to change a directory and could not assist them.
I have created a Self Service request for that separately.

Please correct.
Ex 1:
-rwxrwxr-x 1 forehand users 15212 Nov 17 2017 Work Plan for November 20 thru 22.docx
-rwxrwxrwx 1 forehand users 180224 Dec 12 2008 Wrtd32.dll
bookwalt(dbl1.jlab.org) [traveler] >sudo chgrp srfcvp *
chgrp: changing group of '~$0_FPC_Window_Dogleg_Warm_Calibration_Procedure_Corrected.docx': Operation not permitted
chgrp: changing group of '1Amp_Cu': Operation not permitted
chgrp: changing group of 'Almeada': Operation not permitted

Ex 2:
-rwxrwxrwx 1 forehand users 16384 Dec 15 2008 WinApiLib.dll
-rwxrwxr-x 1 forehand users 15212 Nov 17 2017 Work Plan for November 20 thru 22.docx
-rwxrwxrwx 1 forehand users 180224 Dec 12 2008 Wrtd32.dll
bookwalt(dbl1.jlab.org) [traveler] >chgrp srfcvp *
chgrp: changing group of '~$0_FPC_Window_Dogleg_Warm_Calibration_Procedure_Corrected.docx': Operation not permitted
chgrp: changing group of '1Amp_Cu': Operation not permitted
chgrp: changing group of 'Almeada': Operation not permitted


You can view all the details of the incident by following the link below:
Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3Dec3c2c3a1b08fc90a888ea4ce54bcb1f&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=mozoFCq9XOXELRaan6_H6h1ru6zLscF4_tGoDJ9iIqc&s=1_zgxrWWk84X6Y3e_pIPoQEKwvNlZZx_s89rYBEuE_M&e=>

Original Request:

We, the Pansophy Team (megan, mdickey, samuels, bookwalt), are no longer are able to use sudo permissions to modify files under the /sgroup/asd area.
I am logged in as BOOKWALT and have tried using SUDO and not using SUDO. Neither works.
I just had a request from the SRF Cavity Group to change a directory and could not assist them.
I have created a Self Service request for that separately.

Please correct.
Ex 1:
-rwxrwxr-x 1 forehand users 15212 Nov 17 2017 Work Plan for November 20 thru 22.docx
-rwxrwxrwx 1 forehand users 180224 Dec 12 2008 Wrtd32.dll
bookwalt(dbl1.jlab.org) [traveler] >sudo chgrp srfcvp *
chgrp: changing group of '~$0_FPC_Window_Dogleg_Warm_Calibration_Procedure_Corrected.docx': Operation not permitted
chgrp: changing group of '1Amp_Cu': Operation not permitted
chgrp: changing group of 'Almeada': Operation not permitted

Ex 2:
-rwxrwxrwx 1 forehand users 16384 Dec 15 2008 WinApiLib.dll
-rwxrwxr-x 1 forehand users 15212 Nov 17 2017 Work Plan for November 20 thru 22.docx
-rwxrwxrwx 1 forehand users 180224 Dec 12 2008 Wrtd32.dll
bookwalt(dbl1.jlab.org) [traveler] >chgrp srfcvp *
chgrp: changing group of '~$0_FPC_Window_Dogleg_Warm_Calibration_Procedure_Corrected.docx': Operation not permitted
chgrp: changing group of '1Amp_Cu': Operation not permitted
chgrp: changing group of 'Almeada': Operation not permitted


Ref:MSG0351228_sfR6AwAHJSz1N04J7Xqe
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mailman.jlab.org/pipermail/pansophy/attachments/20210518/853eafd2/attachment-0001.html>