[Pansophy] Help restoring pansophy & DocuShare access

[Allen Samuels]

So you're able to log in to pansophy and navigate around then. It sounds like the problems arise when you're on the docushare page of pansophy and try to navigate to docushare proper. Is that correct?

Allen


From: David Beverstock <drbever at jlab.org>
Sent: Friday, July 8, 2022 11:25 AM
To: Allen Samuels <samuels at jlab.org>
Subject: Re: Help restoring pansophy & DocuShare access

Hello Allen,

   Yes, the system is confusing or the way I have ended up using it is.

    I log into the pansophy.jlab.org, to use the main menu to go to docushare to open srf operations documents. The problem is I can not open the docushared srf documents because my docushare login is invalid (on both JLAB and DOCUSHARE domains). Would you help to restore my DocuShace access?

   I've attached an image that hopefully is better at painting the situation then my words.

     Best wishes,
        Reed
________________________________
From: Allen Samuels <samuels at jlab.org<mailto:samuels at jlab.org>>
Sent: Friday, July 8, 2022 10:55 AM
To: David Beverstock <drbever at jlab.org<mailto:drbever at jlab.org>>
Cc: pansophy at jlab.org<mailto:pansophy at jlab.org> <pansophy at jlab.org<mailto:pansophy at jlab.org>>
Subject: FW: Help restoring pansophy & DocuShare access


David,



I'm not exactly following here. Could you help me paint the picture so I know how best to help? You mention pansophy permissions getting changed, then start talking about docushare. These are two different systems. The permissions of one do not directly affect the permissions of another. And what do you mean by updating your onsite visit information?



Allen



From: Pansophy <pansophy-bounces at mailman.jlab.org<mailto:pansophy-bounces at mailman.jlab.org>> On Behalf Of Valerie Bookwalter
Sent: Friday, July 8, 2022 10:07 AM
To: pansophy <pansophy at jlab.org<mailto:pansophy at jlab.org>>
Subject: [Pansophy] FW: Help restoring pansophy & DocuShare access



Allen,



Will you take care of this please.

Thanks.



Valerie



From: David Beverstock <drbever at jlab.org<mailto:drbever at jlab.org>>
Sent: Tuesday, July 5, 2022 9:33 AM
To: Valerie Bookwalter <bookwalt at jlab.org<mailto:bookwalt at jlab.org>>
Subject: Help restoring pansophy & DocuShare access



Hello Valerie,



   I updated my onsite visit information and that as changed my permissions on pansophy so I have lost access to DocuShare. Would you help to restore my DocuShace access? My user name is drbever .



   Best wishes,

      Reed



--------------------------------------------------------------------

David Reed Beverstock
Doctoral Candidate

William & Mary, Applied Science



Thomas Jefferson National Accelerator Facility
Cubicle: 2231-6


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mailman.jlab.org/pipermail/pansophy/attachments/20220708/d831ecfa/attachment-0001.html>