[Pansophy] jlab login terminal not working

[Allen Samuels]

Darn. That's something I can't help with. Nothing to be done about the smartcard until Computer Center gets you one. As for your login info not being authorized, that's probably them too but maybe Valerie can also do something (if nothing else, push them again to get you taken care of). She's off already so we probably won't hear back until tomorrow. Still, send her a message in Microsoft teams if you can, and maybe you can catch her before that.

Allen

-----Original Message-----
From: adithya at jlab.org <adithya at jlab.org> 
Sent: Wednesday, September 7, 2022 3:59 PM
To: Allen Samuels <samuels at jlab.org>
Cc: pansophy at jlab.org
Subject: RE: [Pansophy] jlab login terminal not working

I'm able to get to the disclaimer screen of the terminal and I'm trying to initiate the remote desktop connection but it says that my user (my jlab login info) isn't authorized for remote access. I also don't have a Smart Card like it says in the directions.

> Great! Any other issues, or are you on SRFTERM now?
> Also, when you're sending messages to someone specific in the pansophy 
> group, still CC pansophy. That way others know what's going on, and 
> can respond if the recipient doesn't have an answer, or is unable to 
> for whatever reason. Just an FYI for the future.
>
> Welcome to the pansophy group,
>
> Allen
>
> -----Original Message-----
> From: adithya at jlab.org <adithya at jlab.org>
> Sent: Wednesday, September 7, 2022 3:44 PM
> To: Allen Samuels <samuels at jlab.org>
> Subject: RE: [Pansophy] jlab login terminal not working
>
> Allen,
> I got it to work, thanks for the clarification!
>
> Adithya
>
>> Adithya,
>>
>> I'm sorry I didn't understand what you were looking at. Okay so it is 
>> allowing you to put in your password, but the text is invisible. It's 
>> kinda like how websites will replace the characters with dots or 
>> asterisks, except we're working off of a command prompt so it's not 
>> as fancy. Just type it in as normal and hit enter. If that doesn't 
>> work, we're looking at something different.
>>
>> Allen
>>
>> -----Original Message-----
>> From: Pansophy <pansophy-bounces at mailman.jlab.org> On Behalf Of 
>> adithya at jlab.org
>> Sent: Wednesday, September 7, 2022 3:29 PM
>> To: pansophy at jlab.org
>> Subject: [Pansophy] jlab login terminal not working
>>
>> Good Afternoon,
>>
>> I downloaded the terminal for my PC via PuTTY and when the terminal 
>> requests me to type my password after entering my username, it 
>> doesn't allow me to type in my password. I was also instructed to go 
>> to a drop down menu and change the login method but I can't find that either.
>> These are screenshots of what I'm seeing:
>>
>> https://prnt.sc/9YqOHpZ3OEq0
>>
>> https://prnt.sc/hJdracJNtAnt
>>
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>
>
>