[All_jlab_accounts] Intermittent Zimbra email/calendar outages today, 12-1 p.m.

[deborah magaldi]

There will be intermittent Zimbra email and calendar outages between 12 
p.m. (noon) and 1 p.m. today (Friday, Aug. 31) for Jefferson Lab 
computer account holders.

Based on feedback during the training sessions, the CNI group is making 
some configuration changes to Zimbra before the calendar migration takes 
place this weekend.  These changes are best made while staff, users and 
the Zimbra experts are on-site to identify any side effects and quickly 
resolve them before the weekend.  The most visible change will be the 
elimination of "z.jlab.org" in Zimbra for email and the calendar.

Once the configuration changes are made, users logged into the Zimbra 
webpage will have to re-login.  Thunderbird (IMAP) users may also have 
to restart their mail client.  Mobile devices will need to be 
reconfigured so that their mail and calendar clients use the "jlab.org" 
domain instead of the "z.jlab.org" domain.

Updated configuration information for mobile phones will be posted at: 
https://cc.jlab.org/zimbra/mobile

If you should experience any problems after 1 p.m. please first re-boot 
the application. If the problem persists, then contact the IT Division 
Helpdesk for assistance, ext. 7155.
/
This message is being sent on behalf of the Computing and Networking 
Infrastructure group./

Regards,
Deb Magaldi
Jefferson Lab
Public Affairs
x5102

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