[Clas12_rich] network on Debian OS for RICH collaborators

[Tyler Lemon]

Hello all, 

We have installed Debian on a PC in EEL 121c and contrary to what the Computer Center said, it is not allowed on the guest network. The CCPR responses from May and my email to them today are below with more details. Would anyone be able to help with this issue? Thank you in advance. 

Best regards, 
Tyler 


From: "Tyler Lemon" <tlemon at jlab.org> 
To: "kelvin" <kelvin at jlab.org>, "Peter Bonneau" <bonneau at jlab.org>, "Amrit Yegneswaran" <yeg at jlab.org> 
Cc: "Patrizia Rossi" <rossi at jlab.org> 
Sent: Monday, August 1, 2016 3:05:53 PM 
Subject: network on Debian OS for RICH collaborators 

Dear Kelvin, 

I submitted a CCPR in May (it is attached below) regarding installing Debian Linux OS on to a PC for the INFN collaborators for the RICH detector. Your reply was that we could have that PC with Debian OS as long as it was on the guest network. 

Today, we installed Debian on the computer with MAC address 64-00-6A-82-72-D4 and called the computer center help desk in order to have it promptly switched to the guest network, as you said. We got a call back from Johnathan Trexler stating that the system could not be on the guest network and also that it could not even have Debian installed on it. Could this PC be put on the guest network so the collaborators can use the PC. This is imperative to have a network connection to install the software for the tests the collaborators need to run. We would need the network connection as soon as possible because the collaborators are leaving next Monday, August 8. 

Best regards, 
Tyler Lemon 
Detector Support Group 


Here is an update to the help request you submitted. 
When you reply to THIS message, Please DO NOT include the original text below. 

Mod Date: 2016/05/25 
Mod Time: 08:53:34 
Mod User: kelvin 
Current State: FEEDBACK 
STATE changed from (RECEIVED) to FEEDBACK. 


-------------------------------------------------------------- 
Tyler, 

Sorry to take so long to get back to you, but I was out of town all 
last week and am just now seeing this request. Due to security and 
policy restrictions, any system that has an IP address on our internal 
network (other than the guest network) must run one of our approved 
OSes and should be built from one of our builds. Our current approved 
Linux OSes are Redhat Enterprise Linux 5, 6, and 7. If they want to 
run Debian Linux, the systems will need to be registered on teh guest 
network. They can then use ssh to login through hallgw.jlab.org to 
access any of the Hall resources. Hope this helps. 
-------------------------------------------------------------- 
Here is a copy of your Original Request: 

Email: tlemon at jlab.org 
Name: Tyler Lemon 
Username: tlemon 
Staff: kelvin 
Platform: Windows,Netscape,20100101 Firefox 
Building: 90_1 
Room: 121C 
Hostname: 129.57.76.162 
Category: CENTRAL COMPUTING 
Subject: Using Debian Linux OS 
Submitted: 5/18/2016 2:18 PM 

Request: 
There are collaborators for the RICH detector that want to use Debian 
Linux OS for their testing. Will the computers be able to access the 
JLAB network? Could we get an exception to allow them to access the 
JLAB network? Please let me know. Thanks. 

The following link will bring you to a list of open CCPR's 

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