[Dsg-hallb_magnets] Fwd: On-call info

[Ruben Fair]

For your records 


From: "Denny Insley" <dinsley at jlab.org> 
To: "Krister Bruhwel" <bruhwel at jlab.org>, "Cyril Wiggins" <cwiggins at jlab.org>, "Denny Insley" <dinsley at jlab.org>, "David Anderson" <dla at jlab.org>, "Jeffrey Ewing" <jtewing at jlab.org>, "Morgan Cook" <mcookiv at jlab.org>, "Calvin Mealer" <mealer at jlab.org>, "Bob Miller" <rmiller at jlab.org>, "Douglas Tilles" <tilles at jlab.org> 
Cc: "Ruben Fair" <rfair at jlab.org>, "Nick Sandoval" <sandoval at jlab.org>, "Probir Ghoshal" <ghoshal at jlab.org>, "David Kashy" <kashy at jlab.org>, "wmoore" <wmoore at jlab.org>, "Nathan Baltzell" <baltzell at jlab.org> 
Sent: Friday, February 23, 2018 6:03:31 PM 
Subject: On-call info 

Good evening everyone, 

I wanted to let everyone know of a few, hopefully, helpful things we have done for On-call personnel. 
First off we have installed a windows computer in the counting house that has a common desktop. When 
you log on to this machine, USB ports are located on the left side of the monitor, you will find 
several folders on the desktop that should make it fairly easy to find documentation. One will take you 
to the Hall-B engineering folder located on the M:drive, and another that is titled on-call training. 
In the later of the two you will find folders labeled with system names that contain manuals and other 
pertinent documentation. A good portion of that documentation still needs to be updated and added to the 
folder and that is an ongoing effort. I have also completed a document, that several of you have asked for, 
titled "On-call Alarm quick look". I have attached that to this e-mail for your review and feedback. It is 
a color coded (legend is in the header of each page) list of every alarm signal that could be sent to the 
On-call phone. The alarm signals are high lighted yellow and they have been copied from the alarm handler, 
so they should be exactly what you will see on the phone. Description text are highlighted in either light 
blue or green. The blue indicates a signal with no alarm currently set and the green indicates active 
alarm settings. Please review this when you can and e-mail me some feedback. 

Magnet group members. 

Hi Guys, 

Although I would greatly appreciate your feedback, I actually Cc'd you guys because I came up with 
a couple of things I thought we should discuss or discuss again which ever the case may be. 

First, I know we have had the alarm time delay discussion already but we have had a couple of occasions since 
that brought the subject back to mind. Currently the majority of the alarm signals have a 5 second delay 
but a 10 minute delay before paging. This works ok when the counting house is staffed. Shift workers acknowledge 
the alarm, which stops the system from sending a page, and then they make the calls. We have on a couple of 
occasions now had a time that shifts were canceled. In those cases a 10 minute time delay of alarm signals 
can prove painful. I don't pretend to know the best approach to this so I come to you guys for your thoughts. 

Second, I have spent a little time with Nathan on this one and I think it would be beneficial for us to implement 
something when we can. Some of the pop up menus on the alarms include a "guidance" tag at the top. Shift personnel 
use this when they receive an alarm. That may be something very beneficial when it comes to things like resetting 
Cryo con trips and such. I know from talking to Nathan that this one would be time consuming and labor intensive 
but in my mind well worth it. So again I turn to you for your thoughts. 

Now that I have written a novel, I will thank you for your patience and shut up. 

Cheers 
Denny 
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