[Dsg-hallc_controls] CAEN-SY4527 test results shared with CAEN support - Meeting minutes

Tue Aug 27 09:35:26 EDT 2019

Ciao Gianni,

I see from Pablo's presentation that the S/N for hvcaentest2 mainframe 
is 400.

Also, please consider that Pablo has already exhaustively tested this 
mainframe with all three boards (A7435, A1535, A7030) and has probably 
already completed what you've requested.

Pablo - If you'd like to also use the logging capability for the 
hvcaentest1 mainframe please send us the S/N.

Many thanks!
Greg

On 8/26/2019 1:42 PM, Gianni Di Maio wrote:
> Dear Pablo,
>
> this is Gianni di Maio from CAEN.
>
> Greg informed us about the strange behaviours arose during your test 
> in JLAB on our HV Main Frame SY4527.
>
> To summarize the problems:
>
>
> 1. Parameters (VSet, VMax, ISet, RUp, and RDwn), arbitrarily changed 
> from its set values  to random different values.
>
> 2. Discrepancies between GECO-2020 values and EPICS PVs values
>
> 3.Ramp up/down delay issue.
>
>
> Considering that  are all problems  that we never experienced in the 
> past with other customers/set up, to isolate each problems,we would 
> like to start from a basic set up , Let say a Main Frame with just one 
> board plugged in directly connected to a computer running only the 
> GECO control software and your EPICS software, for this first test I 
> would use the board A7435.
>
> I wish add that there is a functionality of the GECO that could help 
> us in solve the issues.
>
> The GECO2020 software has an option ( to be activated with a code)  
> providing Logging capability, this will be very useful for our test 
> and you should activate it.
> To provide you the activation code, I need to know the CPU serial 
> number, could you provide it to me?
>
> Once activated the Logging option you could launch your test and see 
> if the problem appear with a so simple set up.
> In parallel we would do the same test here in order to reproduce the 
> same behaviour so if for you it is not a problem we would like to have 
> your EPICS software, is It possible?
>
> Best regards.
>
> Gianni
>
>
>
> Il 26/08/2019 18:19, Greg Kibilko ha scritto:
>> Hi Pablo,
>>
>> Thanks very much.  We look forward to the results of your SSH test.  
>> Additionally, I expect that Gianni Di Maio will be reaching out to 
>> you very soon if he hasn't done so already.
>>
>> We will do everything possible to resolve this issue as quickly as we 
>> can.
>>
>> Kind regards,
>> Greg
>>
>> On 8/26/2019 12:13 PM, Pablo Campero Rojas wrote:
>>>
>>> Hello,
>>>
>>>
>>> Attached are the minutes for the meeting held this last Friday 
>>> 8/23/2019 between DSG and CAEN support.
>>>
>>> During the meeting was presented the findings and issues faced by 
>>> DSG to CAEN support.
>>>
>>>
>>> Best Regards,
>>>
>>> Pablo
>>>
>>
>> -- 
>> *Greg Kibilko*
>> *SETS - SE Technical Sales, Inc.*
>> 112 Tyra Lane
>> Townville, SC 29689
>> P: (864) 356-2606
>> CAEN Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=XgPXVBjgtZsSStqa7mV-mG24DK7fyZEVKtCQVuQ8K5I&e= >
>> CAEN SyS Products & Solutions 
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=qY010GMyxtEyfsLklMpZ63bJq3YZoSQ0zO7zhXn9b4g&e= >
>> IOxOs Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=yVBpcvFXFlcHnlkSEFeEFbHFNVinrzYXzaKLh2I0Zeo&e= >
>
>
> -- 
>
>  CAEN S.p.A.  Gianni Di Maio
>
> *Maintenance Division Manager*
>
> Email: g.dimaio at caen.it
>
> Skype: gdimaio_caen
>
> 	Cell:+393482556525 	
>
> *CAEN S.p.A.*
>
> Tel.: +39 0584 388 398
> Fax: +39 0584 388 959
> Email: info at caen.it
> via Vetraia,11 • 55049 • Viareggio (LU) • Italy
> Cod.Fisc. e p.IVA IT00864500467
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=g5vatoMWg3nTWzRbP5Ash_tYWhPNrUMZ5Ra4AH1aSao&e= 
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-- 
*Greg Kibilko*
*SETS - SE Technical Sales, Inc.*
112 Tyra Lane
Townville, SC 29689
P: (864) 356-2606
CAEN Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=XgPXVBjgtZsSStqa7mV-mG24DK7fyZEVKtCQVuQ8K5I&e= >
CAEN SyS Products & Solutions <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=qY010GMyxtEyfsLklMpZ63bJq3YZoSQ0zO7zhXn9b4g&e= >
IOxOs Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=zO63v6Rb1Ju4VtwfhmTOkS83HfTJO1LG1X1LUVmLMwo&s=yVBpcvFXFlcHnlkSEFeEFbHFNVinrzYXzaKLh2I0Zeo&e= >
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