[Dsg-hallc_controls] [EXTERNAL] Re: New CAEN HV Mainframe SY4527

[Greg Kibilko]

Hi Aaron,

Sure, no problem.  Have it to you soon.

Cheers,
Greg

On 11/21/2019 10:25 AM, Aaron Brown wrote:
> Hello Greg,
>
> So, we ran into a little issue when we tried to enable the Advanced 
> Features:
> the code didn't work because we gave you the wrong serial number.
> The serial number I gave you was for the crate, not the CPU.
> The correct serial number (for the CPU) is:
> 0810
> Would you be able to generate a new code using this new serial number 
> so that we can enable the Advanced Features?
>
> Thanks for any assistance you can provide.
>
> Best regards,
> Aaron Brown
> Detector Support Group
> Jefferson Lab
> 757-269-6781
> ------------------------------------------------------------------------
> *From:* Greg Kibilko <greg at setechsales.com>
> *Sent:* Wednesday, November 6, 2019 11:51 AM
> *To:* Aaron Brown <ambrown at jlab.org>; dsg-hallc controls 
> <dsg-hallc_controls at jlab.org>
> *Subject:* Re: [EXTERNAL] Re: New CAEN HV Mainframe SY4527
> Hi Aaron,
>
> Here you'll find the code to activate the advanced software feature: 
> g13241c08197a09072l07
>
> I think your team has already done this and knows how, but should you 
> need a refresher the instructions may be found on page 6 of the 
> attached GECO2020 manual.
>
> If you have any questions or need any further assistance please let me 
> know.
>
> Kind regards,
> Greg
>
> On 11/5/2019 1:02 PM, Aaron Brown wrote:
>> Greg,
>>
>> Thank you so much for your help.
>> We really appreciate it.
>>
>> Best regards,
>> Aaron Brown
>> Detector Support Group
>> Jefferson Lab
>> 757-269-6781
>> ------------------------------------------------------------------------
>> *From:* Greg Kibilko <greg at setechsales.com> <mailto:greg at setechsales.com>
>> *Sent:* Tuesday, November 5, 2019 11:38 AM
>> *To:* Aaron Brown <ambrown at jlab.org> <mailto:ambrown at jlab.org>; 
>> dsg-hallc controls <dsg-hallc_controls at jlab.org> 
>> <mailto:dsg-hallc_controls at jlab.org>
>> *Subject:* [EXTERNAL] Re: New CAEN HV Mainframe SY4527
>> Hi Aaron,
>>
>> Yes, I'll be happy to help.  Either myself or someone from CAEN will 
>> contact you with code and instructions on how to implement the 
>> advanced features on this crate.
>>
>> Kind regards,
>> Greg
>>
>> On 11/5/2019 9:25 AM, Aaron Brown wrote:
>>> Hello Greg,
>>>
>>> I am a  member of the DSG working with Marc and Pablo testing the 
>>> CAEN HV Mainframes. We have received a new high voltage mainframe,
>>> CPU Serial Number: 0431,
>>> and we would like to have the GECO 2020 Advanced Features enabled in 
>>> this new crate so that we can use the scripting and data logging 
>>> features for testing purposes.
>>> Would you be able to direct me to the correct person at CAEN support 
>>> who could provide us with the code needed to enable these features? 
>>> We received a code for a previous CPU, but it is my understanding 
>>> that these codes are CPU specific.
>>> Thank you for any assistance you can provide.
>>>
>>> Best regards,
>>> Aaron Brown
>>> Detector Support Group
>>> Jefferson Lab
>>> 757-269-6781
>>>
>>
>> -- 
>> *Greg Kibilko*
>> *SETS - SE Technical Sales, Inc.*
>> 112 Tyra Lane
>> Townville, SC 29689
>> P: (864) 356-2606
>> CAEN Products 
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=W-AT7uku0anhiG-dB1rdgsrjInWjGv6hJ-FZ-H-Sj4o&e=>
>> CAEN SyS Products & Solutions 
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=P6xYz5AMLoOWYYnaiPawghuAjjS8nAXKtxGyRoNw8rQ&e=>
>> IOxOs Products 
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=w-0zXRIgGu1BpzXkUF5DQoIGtZK8BtKKoINDM36cg_I&e=>
>
> -- 
> *Greg Kibilko*
> *SETS - SE Technical Sales, Inc.*
> 112 Tyra Lane
> Townville, SC 29689
> P: (864) 356-2606
> CAEN Products 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=qWOrCg60ZVDPkOiYR3ny6kVF0jVd1VssnbJIoC8WS44&e=>
> CAEN SyS Products & Solutions 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=ISVimmpDYDte7IRkLseqF5XscdmnxiKWWajbIitCLl8&e=>
> IOxOs Products 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=P4AJDbKMt8dRQicsnUY_34uZKnnb9tkHLO1HniK8b4A&e=>

-- 
*Greg Kibilko*
*SETS - SE Technical Sales, Inc.*
112 Tyra Lane
Townville, SC 29689
P: (864) 356-2606
CAEN Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=fB5vWzI58kTECFoQs1JvaeDzK4mCKPUwB2vIkx_xgxU&e= >
CAEN SyS Products & Solutions <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=PJKbs2pVbRdUN8xhfkOl9LS-TOtBLSnVbIaQFlDoe18&e= >
IOxOs Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=gKSEchCz90ObzrUQi-X-Sy75pGyWMpWnbGTEeZpxz-Q&e= >
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