[Dsg-hallc_nps] [EXTERNAL] Re: Radiall connector

Mon Jan 11 09:08:07 EST 2021

Hi Aaron and all,

I spoke with the CAEN manager who is responsible for these Radiall 
parts.  Below you'll find a photograph of a 'typical' connector. You'll 
notice that it has two numbers (in this case 20  37) stamped below the 
part number.  These numbers represent are a code for when the piece was 
produced.

In the photograph you provided me last week it seemed that there was no 
such stamp/number set located below the part number...but the picture 
wasn't totally clear.  Is that correct?  Would it be possible for you to 
send me a clear picture of this side of the problematic connector?  And 
count the number of connectors lacking this number?

Our assumption is that you received a bad batch of connectors, and we 
are hoping that the absence of this number will make it very easy to ID 
the bad pieces.

Many thanks!
Greg

On 1/8/2021 1:07 PM, Aaron Brown wrote:
> Hi Greg,
>
> Thanks for getting into this for us.
> Looking forward to hearing back from you on Monday.
>
> Thanks again,
> Aaron
> ------------------------------------------------------------------------
> *From:* Greg Kibilko <greg at setechsales.com>
> *Sent:* Friday, January 8, 2021 12:26 PM
> *To:* Brad Sawatzky <brads at jlab.org>; Brian Eng <beng at jlab.org>
> *Cc:* Aaron Brown <ambrown at jlab.org>; Mindy Leffel <leffel at jlab.org>; 
> dsg-hallc_nps at jlab.org <dsg-hallc_nps at jlab.org>
> *Subject:* [EXTERNAL] Re: [Dsg-hallc_nps] Radiall connector
> Hello All,
>
> And here I thought that the new year would bring only good things! :(
>
> I spoke with CAEN about this odd issue.  It certainly appears as if 
> Radiall provided CAEN with a batch of clamps that are either the 
> incorrect part or were not manufactured correctly.
>
> We want to get the correct clamp pieces to you as quickly as possible 
> and avoid having to wait for Radiall to deliver more.  CAEN will scour 
> their offices to see what we have in-house.  It's past hours there 
> now, but I'm anticipating more information from them next Monday. I'll 
> follow up with you when I have it.
>
> I apologize for the issue and promise that we'll get it resolved ASAP.
>
> Many thanks,
> Greg
>
>
> On 1/7/2021 5:59 PM, Brad Sawatzky wrote:
>> Yeah -- perhaps a metric vs imperial "almost the same but not quite"
>> mismatch/error?
>>
>> Might be worth trying a few different screws (metric and imperial) from
>> the stockroom and seeing if one is a match.
>>
>> -- Brad
>>
>> On Thu, 07 Jan 2021, Brian Eng wrote:
>>
>>> That was going to be my guess as well. From the top down picture it looks
>>> like the threaded portion on the new ones have a slightly bigger diameter
>>> compared to the old ones.
>>>
>>> ----------------------------------------------------------------------------
>>>
>>> From: Dsg-hallc_nps<dsg-hallc_nps-bounces at jlab.org>  <mailto:dsg-hallc_nps-bounces at jlab.org>  on behalf of Aaron
>>> Brown<ambrown at jlab.org>  <mailto:ambrown at jlab.org>
>>> Sent: Thursday, January 7, 2021 3:50 PM
>>> To: Mindy Leffel<leffel at jlab.org>  <mailto:leffel at jlab.org>;dsg-hallc_nps at jlab.org  <mailto:dsg-hallc_nps at jlab.org>
>>> <dsg-hallc_nps at jlab.org>  <mailto:dsg-hallc_nps at jlab.org>; Greg Kibilko<greg at setechsales.com>  <mailto:greg at setechsales.com>
>>> Subject: Re: [Dsg-hallc_nps] Radiall connector
>>>
>>> Mindy, I've looped in Greg.
>>> Hi Greg,
>>> First, Happy New Year!
>>> Please see below the email from Mindy (and attachments) regarding the strain
>>> relief for the Radiall 52-pin connectors.
>>> I wonder if it's possible that the connectors were shipped with the wrong
>>> screws?
>>> That's really the only reason I can think of for this situation.
>>> If anyone else has any ideas...
>>> -- Aaron
>>>
>>> ----------------------------------------------------------------------------
>>>
>>> From: Dsg-hallc_nps<dsg-hallc_nps-bounces at jlab.org>  <mailto:dsg-hallc_nps-bounces at jlab.org>  on behalf of Mindy
>>> Leffel<leffel at jlab.org>  <mailto:leffel at jlab.org>
>>> Sent: Thursday, January 7, 2021 3:42 PM
>>> To:dsg-hallc_nps at jlab.org  <mailto:dsg-hallc_nps at jlab.org>  <dsg-hallc_nps at jlab.org>  <mailto:dsg-hallc_nps at jlab.org>
>>> Subject: [Dsg-hallc_nps] Radiall connector
>>>
>>> I have a new issue with the Radiall connectors. The last five connectors I
>>> tried to attach have strain relief screws that won't tighten. I tried one
>>> from a previous order, it tightened properly. The first picture shows the
>>> strain relief attached to a connector. The second picture is a top view of
>>> the strain relief. They look like they're made of different materials, the
>>> old ones are shinier. The last picture is a side by side view, the screw
>>> holes look like the depths are different.
>>> The screws are slightly loose in the holes, even before I try to attach them
>>> to the connector. Poor quality control?
>
> -- 
> *Greg Kibilko*
> *SETS - SE Technical Sales, Inc.*
> 112 Tyra Lane
> Townville, SC 29689
> P: (864) 356-2606
> CAEN Products 
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMDaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=5U7TKWFf4HkPKXy-k5ycqrJqOPfCF16bZzKcHlq3m3k&s=0FwPbcEmaTMtEZUppVI_r1bPs5MEmE1B53B_Sdpi710&e=>
> CAEN SyS Products & Solutions 
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMDaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=5U7TKWFf4HkPKXy-k5ycqrJqOPfCF16bZzKcHlq3m3k&s=LwjkTC5L2ZrTlBcMB86tCDjgEhrmPVAMmD55kTe6z0k&e=>

-- 
*Greg Kibilko*
*SETS - SE Technical Sales, Inc.*
112 Tyra Lane
Townville, SC 29689
P: (864) 356-2606
CAEN Products <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=xEtW9c3YOrPzCwZnOoNyx92mohSWEih9F9MUxcjXPos&m=0pBSACyWRFDJ_2qWfbKScj28nR8hv3uQEWtNu4R1QEY&s=oPM0RSY0F0Hlx4GcfKKDkfhDl9GJUyCPzwbP5Vi5E8I&e= >
CAEN SyS Products & Solutions <https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwID-g&c=CJqEzB1piLOyyvZjb8YUQw&r=xEtW9c3YOrPzCwZnOoNyx92mohSWEih9F9MUxcjXPos&m=0pBSACyWRFDJ_2qWfbKScj28nR8hv3uQEWtNu4R1QEY&s=ao3bgyaEm6eGqUBhAfsTQELWtY_b7kiIOEH7LYzplW8&e= >
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