[Jlab-scicomp-briefs] Notice: New Help Desk hours and processes - March 9

[Wesley Moore]

On behalf of the Help Desk:


NEW HELP DESK HOURS & PROCESSES TO BEGIN - MARCH 9
As the CST Division implements more efficient processes and procedures, the Help Desk will introduce new operating hours and support workflows beginning Monday, March 9, at 8 a.m. The new Help Desk hours will be Monday-Friday from:

  *   8 a.m.-noon: Open for normal Help Desk operations, including walk-ups and urgent issues
  *   Noon-1 p.m.: Closed
  *   1-4:30 p.m.: Open for appointments and urgent issues only

To make an appointment or report an urgent issue, call x7155. For questions, contact the Help Desk<mailto:helpdesk at jlab.org>.

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