[Pansophy] Pansophy Request Confirmation:

[Gary Cheng]

Hi Allen,

I have installed the Drive and it works fine for now. Thanks for 
pointing me to the installation guide.

Do you happen to know if there is any possibility to recover DocuShare 
folders deleted by mistake?

Thanks,
Gary

On 11/8/2024 11:58 AM, Allen Samuels wrote:
> That is a very old document. What is that OS, Windows 95? It's not 
> younger than XP, that's for sure.
>
> We do have this guide on the pansophy homepage about installing 
> DocuShare Drive 
> <https://pansophy.jlab.org/pansophy/Documents/DocuShareDrivePDF.pdf>. The 
> screen recording seem to be having trouble, but the steps should still 
> be good. I'll warn you though that it's not supported by DocuShare 
> anymore. Also it's limited by Windows Explorer limits, meaning you'll 
> lose functionality the deeper you go into folders because of the file 
> path character limit. Moving or renaming documents at that stage will 
> just have them revert to their previous state but with new modified 
> dates. It's still useful, but there's several projects I can't use it 
> on anymore because of that. For those I revert to the browser.
>
> I'll leave your service request open for now as you work through the 
> install. Let me know when you have it installed and working, and I'll 
> close it up.
>
> Allen
> ------------------------------------------------------------------------
> *From:* Gary Cheng <cheng at jlab.org>
> *Sent:* Friday, November 8, 2024 11:46 AM
> *To:* Allen Samuels <samuels at jlab.org>; Valerie Bookwalter 
> <bookwalt at jlab.org>; adapps at jlab.org <adapps at jlab.org>
> *Cc:* pansophy at jlab.org <pansophy at jlab.org>
> *Subject:* Re: [Pansophy] Pansophy Request Confirmation:
> Hi Allen,
>
> I think so. I found a very old document authored by Bonnie Madre who 
> retired years ago. In that document, she talks about the DocuShare 
> Windows Client software.
>
> Thanks,
> Gary
>
> On 11/8/2024 11:42 AM, Allen Samuels wrote:
>> Gary,
>>
>> I got your service request. When you ask for the DocuShare Windows 
>> client, do you mean DocuShare Drive? That's the one that lets you 
>> access DocuShare via windows explorer.
>>
>> Allen
>> ------------------------------------------------------------------------
>> *From:* Pansophy <pansophy-bounces at mailman.jlab.org> 
>> <mailto:pansophy-bounces at mailman.jlab.org> on behalf of adapps--- via 
>> Pansophy <pansophy at mailman.jlab.org> <mailto:pansophy at mailman.jlab.org>
>> *Sent:* Friday, November 8, 2024 11:32 AM
>> *To:* Valerie Bookwalter <bookwalt at jlab.org> 
>> <mailto:bookwalt at jlab.org>; Gary Cheng <cheng at jlab.org> 
>> <mailto:cheng at jlab.org>
>> *Cc:* pansophy at jlab.org <mailto:pansophy at jlab.org> 
>> <pansophy at jlab.org> <mailto:pansophy at jlab.org>
>> *Subject:* [Pansophy] Pansophy Request Confirmation:
>>
>> Hello CHENG
>> Your request has been successfully received.
>> Soon a pansophy team member will be assigned to your request.
>> They may reach out to you for more information if needed.
>> You will recieve another email after your request has been completed.
>>
>>
>> Request Type: General Request
>> Priority Level: 1
>> Request Notes: Is there instruction on how to install the DocuShare 
>> Windows client? I can't even find a place to download the client. Is 
>> Pansophy team responsible for DocuShare technical support, or, I 
>> shall ask JLAB IT for help on DocuShare related issues?
>> Project: EIC591SC
>>
>>
>>
>>
>>
>>
>> Have a great day.
>> Pansophy Team
>>
>
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