[Pansophy] FW: Pansophy Request Completion:

[Megan McDonald]

Forwarding this as a reminder to all that if a serial number doesn’t exist in the dropdown, a service request should be submitted to have them added. Having serial numbers in comment boxes goes against our QMS process and breaks our traceability and our reports. Please remind your team members to submit a service request for any missing serial numbers

Thanks!
Megan

From: Pansophy <pansophy-bounces at jlab.org> On Behalf Of adapps--- via Pansophy
Sent: Tuesday, July 1, 2025 2:46 PM
To: Valerie Bookwalter <bookwalt at jlab.org>; Seth Marks <smarks at jlab.org>
Cc: pansophy at jlab.org
Subject: [Pansophy] Pansophy Request Completion:


Hello SMARKS
Your request has been completed.
Request Type:
General Request
Request ID:
983
Priority Level:
3
Request Notes:
C100 R LAPPING TRAVELER WILL NOT SAVE OR CLOSE , PLEASE ADVISE
Date Completed:
2025-7-1 14:41:09
Completed By:
MEGAN
Completion Notes:
The fields were expecting an integer and you were entering a float. The fields have been changed to floats. I also noticed that you are putting SNs in the comment box vs submitting a service request to have them added to the drop down. This is part of our QMS traceability in production and prevents reports from fully functioning. Please submit another service request to have these added. Also, please in the future add the traveler ID so we can better find the traveler you're referring to.

Have a great day.
Pansophy Team
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