[Dsg-rich] Reflectivity test station's monochomator not working

[Marco Mirazita]

Hi Tyler,
You could contact Yuri or Nick first, perhaps it is a known problem and 
they know how to solve it.
Marco


Il 2017-11-02 14:41 Tyler Lemon ha scritto:
> Hello,
> 
> Today, just before lunch Marco Mirazita informed me that the
> monochromator used for the reflectivity test station was not
> responding.
> 
> The monochromator's program was frozen and shown as not responding on
> the screen.
> 
> I tried the following to get it working again:
> 
> - power-cycled monochromator
> 
> - power-cycled PC
> 
> - swapped USB chords
> 
> - confirmed that device was seen by PC in device manager
> 
> - confirmed drivers are up-to-date on PC
> 
> - attempted to use updated version of program from Newport, the
> monochromator's manufacturer.
> 
> - used local version of program installed on PC rather than version on
> O: drive.
> 
> After all of the above, the onochromator still does not respond when
> using the program. Since the PC shows that it sees the monochromator
> in the device manager, it seems that it is a hardware issue.
> 
> Peter has also looked at the monochromator and came to the same
> conclusion that it is most likely a hardware issue.
> 
> This afternoon, I will contact Newport to see if they have any
> suggestions and to see if they have one that they could load us to be
> able to complete the reflectivity measurements.
> 
> Best regards,
> 
> Tyler
> 
> 
> _______________________________________________
> Dsg-rich mailing list
> Dsg-rich at jlab.org
> https://mailman.jlab.org/mailman/listinfo/dsg-rich