[Dsg-rich] Reflectivity test station's monochomator not working
Amrit Yegneswaran
yeg at jlab.org
Thu Nov 2 16:54:56 EDT 2017
marco,
i do hope they can.
it would be wonderful
maybe nick has a spare monochromator
but from past experience, i would say its wishful thinking.
last time peter had to fix the problem.
maybe, tonight i should give the monochromator a couple of whacks!
remember murphy's law "If it jams - force it. If it breaks, it needed replacing anyway."!!!
amrit
From: "Marco Mirazita" <Marco.Mirazita at lnf.infn.it>
To: "Tyler Lemon" <tlemon at jlab.org>
Cc: "dsg-rich" <dsg-rich at jlab.org>
Sent: Thursday, November 2, 2017 3:30:03 PM
Subject: Re: [Dsg-rich] Reflectivity test station's monochomator not working
Hi Tyler,
You could contact Yuri or Nick first, perhaps it is a known problem and
they know how to solve it.
Marco
Il 2017-11-02 14:41 Tyler Lemon ha scritto:
> Hello,
>
> Today, just before lunch Marco Mirazita informed me that the
> monochromator used for the reflectivity test station was not
> responding.
>
> The monochromator's program was frozen and shown as not responding on
> the screen.
>
> I tried the following to get it working again:
>
> - power-cycled monochromator
>
> - power-cycled PC
>
> - swapped USB chords
>
> - confirmed that device was seen by PC in device manager
>
> - confirmed drivers are up-to-date on PC
>
> - attempted to use updated version of program from Newport, the
> monochromator's manufacturer.
>
> - used local version of program installed on PC rather than version on
> O: drive.
>
> After all of the above, the onochromator still does not respond when
> using the program. Since the PC shows that it sees the monochromator
> in the device manager, it seems that it is a hardware issue.
>
> Peter has also looked at the monochromator and came to the same
> conclusion that it is most likely a hardware issue.
>
> This afternoon, I will contact Newport to see if they have any
> suggestions and to see if they have one that they could load us to be
> able to complete the reflectivity measurements.
>
> Best regards,
>
> Tyler
>
>
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