[Dsg-rich] RICH FPGA temp and scaler PVs disconnected

[Valery Kubarovsky]

Hi tyler, 
We are working on that. 
Valery 

> From: "Tyler Lemon" <tlemon at jlab.org>
> To: "Marco Mirazita" <Marco.Mirazita at lnf.infn.it>
> Cc: "dsg-rich" <dsg-rich at jlab.org>
> Sent: Tuesday, March 27, 2018 11:52:38 AM
> Subject: Re: [Dsg-rich] RICH FPGA temp and scaler PVs disconnected

> Hi Marco,

> We rebooted the IOC (both soft and hard reboot).

> All indicators are still disconnected after the reboot.

> Is there anything else that would be causing this problem besides an IOC issue?

> Tyler

> From: "Mirazita Marco" <Marco.Mirazita at lnf.infn.it>
> To: "Tyler Lemon" <tlemon at jlab.org>
> Cc: "dsg-rich" <dsg-rich at jlab.org>
> Sent: Tuesday, March 27, 2018 11:35:56 AM
> Subject: Re: [Dsg-rich] RICH FPGA temp and scaler PVs disconnected

> Hi Tyler,
> thank you for noticing.
> Yes, the ioc can be rebooted without stopping the data taking.
> I wonder if the shift takers did get an alarm from epics for that.
> Marco

> Il 2018-03-27 15:02 Tyler Lemon ha scritto:
> > Hello,

> > This morning, we noticed that all indicators on the the FPGA
> > temperature map and scalers map are noted as disconnected. Looking in
> > the archiver, it seems that all values have been frozen since 3/25.

> > Attached is a screen shot of the scalers map, temperature map, and an
> > archiver plot showing that the pvs have been frozen since 3/25.

> > This seems to be something that most likely will be fixed with an IOC
> > reboot. Is this something that can be done without stopping any data
> > acqusition?

> > Best regards,

> > Tyler

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