[Dsg-rich] RICH FPGA temp and scaler PVs disconnected

[Valery Kubarovsky]

RICH is good. 

> From: "Valery Kubarovsky" <vpk at jlab.org>
> To: "Tyler Lemon" <tlemon at jlab.org>
> Cc: "dsg-rich" <dsg-rich at jlab.org>, "Marco Mirazita"
> <Marco.Mirazita at lnf.infn.it>
> Sent: Tuesday, March 27, 2018 12:30:49 PM
> Subject: Re: [Dsg-rich] RICH FPGA temp and scaler PVs disconnected

> Hi tyler,
> We are working on that.
> Valery

>> From: "Tyler Lemon" <tlemon at jlab.org>
>> To: "Marco Mirazita" <Marco.Mirazita at lnf.infn.it>
>> Cc: "dsg-rich" <dsg-rich at jlab.org>
>> Sent: Tuesday, March 27, 2018 11:52:38 AM
>> Subject: Re: [Dsg-rich] RICH FPGA temp and scaler PVs disconnected

>> Hi Marco,

>> We rebooted the IOC (both soft and hard reboot).

>> All indicators are still disconnected after the reboot.

>> Is there anything else that would be causing this problem besides an IOC issue?

>> Tyler

>> From: "Mirazita Marco" <Marco.Mirazita at lnf.infn.it>
>> To: "Tyler Lemon" <tlemon at jlab.org>
>> Cc: "dsg-rich" <dsg-rich at jlab.org>
>> Sent: Tuesday, March 27, 2018 11:35:56 AM
>> Subject: Re: [Dsg-rich] RICH FPGA temp and scaler PVs disconnected

>> Hi Tyler,
>> thank you for noticing.
>> Yes, the ioc can be rebooted without stopping the data taking.
>> I wonder if the shift takers did get an alarm from epics for that.
>> Marco

>> Il 2018-03-27 15:02 Tyler Lemon ha scritto:
>> > Hello,

>> > This morning, we noticed that all indicators on the the FPGA
>> > temperature map and scalers map are noted as disconnected. Looking in
>> > the archiver, it seems that all values have been frozen since 3/25.

>> > Attached is a screen shot of the scalers map, temperature map, and an
>> > archiver plot showing that the pvs have been frozen since 3/25.

>> > This seems to be something that most likely will be fixed with an IOC
>> > reboot. Is this something that can be done without stopping any data
>> > acqusition?

>> > Best regards,

>> > Tyler

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